Common macintosh problems – Samsung CLP-320 User Manual

Page 85

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Troubleshooting_ 85

Refer to the Linux User’s Guide that came with your computer for

further information on Linux error messages.

Common Macintosh problems

condition

Suggested solutions

The machine does
not print PDF files
correctly. Some
parts of graphics,
text, or illustrations
are missing.

Printing the PDF file as an image may enable

the file to print. Turn on Print As Image from the

Acrobat printing options.

It will take longer to print when you print a

PDF file as an image.

The document has
printed, but the print
job has not
disappeared from
the spooler in Mac
OS X 10.3.2.

Update your Mac OS to OS Mac OS X 10.3.3. or

higher.

Some letters are not
displayed normally
during the Cover
page printing.

Mac OS cannot create the font during the Cover

page printing. The English alphabet and

numbers are displayed normally on the Cover

page.

When printing a
document in
Macintosh with
Acrobat Reader 6.0
or higher, colors
print incorrectly.

Make sure that the resolution setting in your

machine driver matches the one in Acrobat

Reader.

Refer to the Macintosh User’s Guide that came with your computer for

further information on Macintosh error messages.

Some color images
come out all black.

This is a known bug in Ghostscript (until GNU

Ghostscript version 7.05) when the base color

space of the document is indexed color space

and it is converted through CIE color space.

Because Postscript uses CIE color space for

Color Matching System, you should upgrade

Ghostscript on your system to at least GNU

Ghostscript version 7.06 or later. You can find

recent Ghostscript versions at

www.ghostscript.com.

Some color images
come out in
unexpected color.

This is a known bug in Ghostscript (until GNU

Ghostscript version 7.xx) when the base color

space of the document is indexed RGB color

space and it is converted through CIE color

space. Because Postscript uses CIE color space

for Color Matching System, you should upgrade

Ghostscript on your system to at least GNU

Ghostscript version 8.xx or later. You can find

recent Ghostscript versions at

www.ghostscript.com.

The machine does
not print whole
pages, and output is
printed on half the
page.

It is a known problem that occurs when a color

machine is used on version 8.51 or earlier of

Ghostscript, 64-bit Linux OS, and has been

reported to bugs.ghostscript.com as Ghostscript

Bug 688252. The problem is solved in AFPL

Ghostscript v. 8.52 or above. Download the

latest version of AFPL Ghostscript from

http://sourceforge.net/projects/ghostscript/ and

install it to solve this problem.

I encounter the
“Cannot open port
device file” error
when printing a
document.

Avoid changing print job parameters (via LPR

GUI, for example) while a print job is in progress.

Known versions of CUPS server break the print

job whenever print options are changed and

then try to restart the job from the beginning.

Since Unified Linux Driver locks the mfp port

while printing, the abrupt termination of the

driver keeps the port locked and unavailable for

subsequent print jobs. If this situation occurs, try

to release the mfp port by selecting Release
port

in Port configuration window.

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