3. errors – Star Micronics SP500 Series User Manual

Page 23

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ENGLISH

6-3. Errors

1) Recoverable error

*1 After you insert the paper in the paper entrance, the printer loads the paper

automatically.
Confirm that the POWER lamp is flashing, and then press the FEED button.

*2 Press the FEED button.
*3 An error is displayed in the STAR mode, but printing continues without

stopping. When there is no paper, the paper end error will be displayed. Follow
the steps in Recovery Conditions *1 to recover.
Operations in the ESC/POS mode are determined by the <ESC> “c4” n
command.
In other words, set the paper in the printer and confirm that the POWER lamp
is flashing, and then press the FEED button after printing has stopped if the
parameter has been set to cease printing.

*4 Automatically the printer is recovered after the print head has cooled.

A print head temperature error is not abnormal.

*5 Automatically the printer is recovered after the board has cooled.
*6 Automatically the printer is recovered if the cutter returns to the home position

after turning the power OFF and ON.
Restoration is also possible with the <DLE> <ENQ> n command when in the
ESC/POS mode.

POWER lamp

On

Flashes (Off: 0.25
sec./Off: 0.25 sec.)

On

Flashes (Off: 1
sec./Off: 1 sec.)

Flashes (On: 2 sec./
Off: 2 sec.)

On

On

On

Buzzer

4 short beeps (0.13
sec.) repeated twice

None

2 short beeps (0.13 sec.) repeated twice
(When the printer status is off line)

None

None

3 short beeps (0.13 sec.
+ 0.13 sec. + 0.5 sec.)

2 short beeps (0.13 sec.
+ 0.5 sec.)

3 short beeps (0.13 sec.
+ 0.13 sec. + 0.13 sec.)

Error Description

Paper end error

Waiting for recovery to online
status after paper setting

Paper near end er-
ror

Head high tem-
perature detection

Board high tem-
perature detection

Cutter error (on
models with cutter)

Mechanical error (other
than cutter error)

Black mark detec-
tion error

ERROR lamp

On

Off

Flashes (On: 2 sec./
Off: 2 sec.)

Off

Off

Flashes (On: 0.125
sec./Off: 0.125 sec.)

Flashes (On: 0.25
sec./Off: 0.25 sec.)

Flashes (On: 0.5
sec./Off: 0.5 sec.)

Recovery Conditions

*1

*2

*3

*4

*5

*6

*7

*8

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