Star Micronics SP500 Series - Manual (Page 24)

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ENGLISH
Note
1) If the cutter doesn’t return to the home position, or doesn’t perform the
initial movement, it cannot be recovered.
2) If the paper is jammed, turn the power OFF, clear the jammed paper, then
turn the power ON.
3) When the error occurs:
STAR Mode: Non recoverable error
ESC/POS Mode: Recoverable error
*7 Turn the power OFF, clear the jammed paper or remedy another problem and
then turn the power ON. Automatically the printer is recovered if the carriage
returns to the home position after turning the power OFF and ON.
Restoration is also possible with the <DLE> <ENQ> n command when in the
ESC/POS mode.
When the error occurs:
STAR Mode: Non recoverable error
ESC/POS Mode: Recoverable error
*8 For paper jam errors:
Clear the jammed paper and change the paper roll if necessary.
For incorrect paper format errors:
Change the paper roll and use a paper roll with the correct black mark.
2) Non recoverable error
Note
If a non-recoverable error occurs, turn the power OFF, wait at least 10 seconds,
and turn the power back ON. If the non-recoverable error continues to be
indicated, consult a dealer for repairs.
POWER lamp
Off
Off
Off
Off
Off
Buzzer
2 short beeps (0.13 sec. + 0.5 sec.)
None
None
None
One long beep (2 sec.)
Error Description
Thermistor failure
error
Flash memory
write error
RAM R/W error
Power supply error
CPU error
ERROR lamp
Flashes (On: 0.25
sec./Off: 0.25 sec.)
Flashes (Off: 1 sec./
Off: 1 sec.)
On
Flashes (On: 2 sec./
Off: 2 sec.)
On