SOYO SY-5SSM/5 User Manual

Page 24

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SY-5SSM & SY-5SSM/5 Quick Start Guide

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the AGP card to allow the card to go further down. Do take care not to damage the
card by using too much force.

I get distorted video my AGP card right after I save my bios. Why is that?
The cause is likely that your AGP card is not running at the correct bus speed. To
fix this, please clear the CMOS via JP5 and if it still does not work, please upgrade
your motherboard bios to the latest version.

BIOS Issues

Where can I find the BIOS revision of my mainboard?
It will be displayed on the up-left corner on the screen during boot-up. It will show
as your board type followed by the revision number, such as 5EH_2CA1 (meaning
revision 2CA1 for the SY-5EH board) or 6BA+ IV_2AA2 which means SY-6BA+
IV motherboard with 2AA2 bios.

Where can I find the latest BIOS of my motherboard?
Please go to the technical support page of one of the SOYO websites (Taiwan:

www.soyo.com.tw

), and look up your motherboard to find the latest BIOS

revision.

Hard disk, floppy drive, CD-ROM etc

When I boot up my new computer I got "floppy boot failure" and the LED on
the floppy stays on
Make sure the red wire of floppy ribbon cable goes to Pin1 on the floppy drive side
(don't trust the "key lock" or "notch") and use the end-connector of the cable (don't
use middle one).

Modem issues

I get an "I/O Conflict" message when I turn on my system and I can not get
my modem to work
What you need to do is to disable 'COM2' (or UART2 or serial port 2) in the bios
under integrated peripheral setup.

I have installed my modem drivers several times and I still cannot get my
modem to work. Why?
If you are sure that the modem driver has been installed correctly, then you need to
install the south bridge driver from the SOYO CD, this is because Windows does
not properly recognize relatively new chipsets.

Audio Issues

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