Troubleshooting – Slim Devices 2 User Manual

Page 22

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20

Squeezebox2 Owner’s Guide

SLIM

DEVICES

Troubleshooting

The followingt tips and answers to frequently asked questions will help resolve
problems you may encounter.

How do I get back to the Squeezebox2 setup menu?

Press and hold the

LEFT

arrow for fi ve seconds to bring Squeezebox2 back to

the setup menu.

How do I reset Squeezebox2 to factory default settings?

Plug the power connector into Squeezebox2 and hold down

ADD

on the remote

until you see the Set Up Networking prompt.

The player doesn’t obtain an IP address.

Check all your network connections, and make sure that the DHCP server is
running. Try a different ethernet cable, even if the hub indicates a good link.
Make sure you are using the latest fi rmware for your router or access point. Also,
try using static IP addresses instead of DHCP.

Can I connect Squeezebox2 directly to my computer?

You can connect Squeezebox2 directly to your computer (without a local
network or hub) using an ethernet crossover cable. You can purchase a
crossover cable at most retail computer stores. Confi gure your network adaptor
and Squeezebox2 with static IP addresses so that they can fi nd each other.

I can’t enter my wireless password.

If your network is using WEP encryption, you’ll need the hexadecimal WEP key
for your wireless network. Hexadecimal keys are either 10 or 26 digits of 0-9 or
the letters A to F. Some wireless access points or routers use text passwords.
The confi guration software for your wireless device can show the key in
hexadecimal. Airport users can use Airport Admin Utilities. Use the Base Station
menu to fi nd the Equivalent Network Password and use the value displayed.

The web interface won’t come up, even though Squeezebox2 is working.

Try using the following URL:

http://127.0.0.1:9000/

. (Be sure to type the “

http://

part, as some versions of Internet Explorer require it when accessing a URL by
IP address.)

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