Questions & answers – Siemens A60 User Manual

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Questions & Answers

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8-August-2003

Questions & Answers

If you have any questions regarding the use of your phone, you can contact us at

www.my-siemens.com/customercare at any time. In addition to this we have listed some

frequently asked questions and answers below.

Question

Possible causes

Possible solution

Phone cannot be

switched on.

On/Off key not pressed long

enough.

Press On/Off key for at least two seconds.

Flat battery.

Charge battery. Check charging indicator in the dis-

play.

Battery contacts dirty.

Clean contacts.

See also below under: “Charging

error”

Insufficient

standby time.

Frequent use of organiser or

games.

Restrict use if necessary.

Speed search active.

Deactivate speed search (p. 38).

Display illumination switched on. Switch off display illumination (p. 34).
Unintentional keystrokes

(illumination!).

Switch on key lock (

press for long time).

Charging error

(charge icon not

displayed).

Battery totally discharged.

1) Plug in charger cable, battery is on charge.

2) Charge icon appears after approx. 2 hours.

3) Charge battery.

Temperature out of range:

5 °C to 40 °C.

Make sure the ambient temperature is right, wait a

while, then recharge.

Contact problem.

Check power supply and connection to the phone.

Check battery contacts and device plug socket, clean

them if necessary, then insert battery again.

No mains voltage.

Use different mains power socket, check mains volt-

age.

Wrong charger.

Only use original Siemens accessories.

Battery faulty.

Replace battery.

SIM error

SIM card not correctly inserted.

Check that the SIM card is inserted correctly (p. 9).

SIM card contacts dirty.

Use a dry cloth to clean the SIM card.

SIM card with wrong voltage.

Use 3 V SIM cards only.

SIM card damaged (e.g. broken). Visually inspect the damage. Have SIM card

replaced by service provider.

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