Common windows problems – Samsung CLP 550 User Manual
Page 198
S
OLVING
P
ROBLEMS
7.30
Common Windows Problems
N
OTE
: Refer to the Microsoft Windows 9x/Me/NT 4.0/2000/XP
User’s Guide that came with your PC for further information on
Windows error messages.
Tray2 Jam
Cover Open
Tray2 jam cover is open.
Close Tray2 cover firmly.
Waste Motor
Error
A problem has occurred
in waste toner motor.
Contact a service representative.
Waste Toner Tank
Full/Not Install
The waste toner
container is full.
Replace the waste toner container
with a new one. See page 6.11.
Message
Status
Do this...
Problem
Possible Cause and Solution
“File in Use” message
appears during installation.
Exit all software applications. Remove all software from the
StartUp Group, then restart Windows. Reinstall the printer
driver.
“Error Writing to LPTx”
message appears.
• Ensure that the cables are connected correctly and that
the printer is on.
• If bi-directional communication is not turned on in the
driver, it will also cause this message.
“General Protection Fault”,
“Exception OE”, “Spool32”,
or “Illegal Operation”
messages appear.
Close all other applications, reboot Windows and try
printing again.
“Fail To Print”, “A printer
timeout error occurred.”
message appear.
This message may appear during printing. Just keep
waiting until it finishes printing. If the message appears in
standby mode or after printing is completed, check the
connection and/or whether an error occurred.