Samsung CT-20H4 - Manual (Page 36)

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If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, then call your nearest Samsung authorized
service center.
Identifying Problems
C h a p t e r F i v e
T R O U B L E S H O O T I N G
Problem Possible Solution
Poor picture Try another channel.
Adjust the antenna.
Check all wire connections.
Poor sound quality. Try another channel.
Adjust the antenna.
No picture or sound. Try another channel.
Press the TV/VIDEO button.
Make sure the TV is plugged in.
Check the antenna connections.
No color, wrong colors or tints. Make sure the program is broadcast in color.
Adjust the picture settings.
If the set is moved or turned in a different
direction, the power should be OFF for
at least 30 minutes.
Picture rolls vertically. Adjust the antenna.
Check all wire connections.
The TV operates erratically Unplug the TV for 30 seconds, then try
operating it again.
The TV won’t turn on. Make sure the wall outlet is working.
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