Operation is performed, I cannot back up some data using the hotsync, Operation – Sony PEG-TJ25 User Manual
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Sony Personal Entertainment Organizer PEG-TJ35/TJ25 3-087-353-11 (1)
T
roubles
hooting
Data cannot be synchronized with some applications
when the HotSync
®
operation is performed
B Does the user name for Palm™ Desktop for CLIÉ match the one for your CLIÉ
handheld?
In Palm™ Desktop for CLIÉ, select the user name corresponding to your CLIÉ
handheld user name.
B Is the application set not to synchronize files?
Click
(HotSync) in the task tray (Notification area) at the bottom right of your
computer window and select [Custom...] from the shortcut menu. Check that the
application is set to synchronize files.
B Is third party backup or synchronization software installed on your computer or CLIÉ
handheld?
In such a case, you may not synchronize some applications using Palm™ Desktop
for CLIÉ.
B Is there sufficient memory space in your CLIÉ handheld?
Delete unnecessary data/files and then perform the HotSync
®
operation again.
B Is private data hidden in the Security screen?
Hidden data cannot be displayed in Palm™ Desktop for CLIÉ. When you want to
display hidden data, select [Show Records] below [Current Privacy:] in the Security
screen and enter the password.
B Make sure that Intellisync Lite is installed to synchronize Date Book, Address
Book, To Do List and Memo Pad of your CLIÉ handheld with Microsoft
®
Outlook or Lotus Organizer.
b
For details, refer to “Intellisync Lite” in “CLIÉ Application Manual” (HTML format).
I cannot back up some data using the HotSync
®
operation
B Some add-on applications (not installed at the factory), and some application data and
settings may not be backed up using the HotSync
®
operation. However, a complete
backup of all data on your CLIÉ handheld can be made with Memory Stick Backup.
Use Memory Stick Backup often to make complete backups.
b
For details, refer to “Backing up your CLIÉ™ handheld data and applications: Backing up
data and applications to “Memory Stick” media using Memory Stick Backup” in “Handbook”
(PDF format).
Palm™ Desktop for CLIÉ does not start or cannot be
selected from the menu
B Is Palm™ Desktop for CLIÉ properly installed on your computer?
The hardware or the software of your computer may not be compatible with Palm™
Desktop for CLIÉ. Uninstall Palm™ Desktop for CLIÉ and reinstall it.
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