Kyocera 2255 - Manual (Page 104)

90 Help
Before requesting support, please try to reproduce and isolate the problem.
When you contact the Customer Care Center, be ready to provide the
following information:
• The name of your service provider.
• The actual error message or problem you are experiencing.
• The steps you took to reproduce the problem.
• The phone’s electronic serial number (ESN).
To find the ESN:
– Remove the battery (see “Removing the battery” on page 2).
– Locate the white label on the back of the phone.
– Your phone’s 11-digit ESN begins with “D” and is located under the bar
code on the label.
Phone Accessories
To shop for phone accessories, visit www.kyocera-wireless.com/store , or
call (800) 349-4188 (U.S.A. only) or (858) 882-1410.