Troubleshooting guide – Kenwood HD Radio TUNER User Manual

Page 14

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14

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English

Troubleshooting Guide

What might appear to be a malfunction in your
unit may just be the result of slight misoperation
or miswiring. Before calling service, first check the
following table for possible problems.

?

The HD Radio mode cannot be selected.

✔ The connection wire is not connected.

☞ Use the connection wire to connect the

control unit and the HD Radio tuner.

✔ HD Radio tuner is connected to KCA-S210A or

other units.
☞ Connect the HD Radio tuner directly to the

control unit.

?

Nothing happens when the buttons are pressed.

✔ The computer chip in the unit is not functioning

normally.
☞ Press the reset button on the Control/

Controller unit.

?

No sound can be heard, or the volume is low.

✔ The input/output wires or wiring harness are

connected incorrectly.
☞ Reconnect the input/output wires and/or the

wiring harness correctly. See the section on
<Connecting Wires to Terminals>.

✔ The preset broadcast station is not transmitting in

the mode that was set with <Receive Mode>.
☞ Please set <Receive Mode> to "Auto".

✔ It switches between the Digital broadcasting and

Analog broadcasting too often.
☞ If the receiving condition is bad, <Receive

Mode> should be set to "Analog".

✔ In digital AM broadcasting, receive mode switches

between stereo and monaural too often.
☞ Receiving condition is bad or unstable.

Stereo is chosen when receiving condition is
good, and it switches to monaural when the
condition becomes bad.

✔ The source mode was changed or the power

switch was turned on.
☞ The monaural signals are received several

seconds after power-on or after FM tuning of
HD Radio.

✔ HD Radio tuner is connected to KCA-S210A or

other units.
☞ Connect the HD Radio tuner directly to the

control unit.

?

Radio reception is poor.

✔ The car antenna is not extended.

☞ Pull the antenna out all the way.

✔ The antenna control wire is not connected.

☞ Connect the wire correctly, referring to the

section on <Connecting Wires to Terminals>.

?

The tuner cannot be used by the Dual Zone

System.
✔ The HD Radio source cannot be selected by the

Dual Zone System.
☞ An internal source other than Tuner can be

selected.

The messages shown below display your
systems condition.

Linking:

Although the Sub channel was selected, it
is under reading or has not been received.
➪ ––

HD* Off:/ *CH Off:

The Sub channel, which cannot be used,
was selected.
➪ ––

<Receive Mode> is set to "Analog";
therefore, the channel cannot be used.
➪ Set <Receive Mode > (page 7) to "Auto"

or "Digital".

• In HD Radio mode, the display of Station Name or

Song title should be set up. The channel information
cannot be displayed in the Frequency display. (page
8)

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