Kohler Bath With Airjets K-1969 User Manual

Page 9

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Troubleshooting (cont.)

Symptoms

Probable Causes

Recommended Action

C.

Electrical wiring to the power

cord is wet or damaged.

C.

Have a qualified electrician

diagnose and correct the problem in

accordance with applicable building

and electrical codes.

D.

Blower motor does not work.

D.

Replace the blower motor. Refer to

your installer or wholesale dealer.

E.

Control does not work.

E.

Replace the control. Refer to your

installer or wholesale dealer.

3.

User keypad is

illuminated, but does not

respond to buttons or

outer ring.

A.

Control program is locked.

A.

Reset GFCI or RCD.

B.

P5 plug assembly harness from

user keypad to control is loose,

disconnected, or damaged.

B.

Check wiring for proper

connections. Replace the wiring

harness if necessary. Refer to your

installer or wholesale dealer.

C.

User keypad does not work.

C.

Replace the user keypad. Refer to

your installer or wholesale dealer.

D.

Control does not work.

D.

Replace the control. Refer to your

installer or wholesale dealer.

4.

Blower motor will not

start.

A.

No water in the bath.

A.

Fill the bath at least 2

″ (5.1 cm)

above the top of the highest airjet.

B.

Power cord from blower motor

to control is loose,

disconnected, or damaged.

B.

Check wiring for proper

connections.

C.

Blower motor does not work.

C.

Replace the blower motor. Refer to

your installer or wholesale dealer.

D.

Control does not work.

D.

Replace the control. Refer to your

installer or wholesale dealer.

5.

Blower motor stops

running and will not

immediately restart.

Keypad is illuminated.

A.

Blower motor overheated and

protection device activated.

A.

Check for blockage at motor vents.

Remove blockage and allow motor

to cool. Refer to dealer or wholesale

distributor. Otherwise, refer to

″User keypad is illuminated, but

does not respond to buttons or

outer ring.

6.

Blower motor starts, some

but not all airjets are

bubbling.

A.

Blower motor speed is too low.

A.

Increase speed setpoint to blower

motor.

B.

Blower motor inlet is blocked.

B.

Clean blower motor inlet.

C.

Blower motor does not work.

C.

Replace the blower motor. Refer to

your installer or wholesale dealer.

D.

Blower motor discharge is

blocked.

D.

Clear blockage.

E.

Check valve does not work.

E.

Replace the check valve. Refer to

your installer or wholesale dealer.

F.

Airjets are plugged.

F.

Wet a soft, non-abrasive cloth with

white vinegar and wipe the

plugged hole. Rinse the area with

clean water to avoid long-term

exposure of the vinegar to the bath

or airjet surface.

7.

Blower motor runs but no

air bubbles are formed.

A.

Blower motor inlet is blocked.

A.

Clean blower motor inlet.

Kohler Co.

9

1159617-5-B

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