Kohler Electronic Faucet k-10950 User Manual

Page 22

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Troubleshooting Guide (cont.)

Symptoms

Probable
Causes

Recommended Action

7.

Constant

water flow

(Either AC or

DC).

A.

The

diaphragm

seal dirty

or

damaged.

A.

Turn off the water supply and

purge the faucet. Remove the

valve front plate and check the

diaphragm and surrounding

area for debris. Clean out any

debris. If the diaphragm is

damaged, order a replacement.

B.

The

solenoid is

plugged.

B.

Remove the spout and

solenoid. Check the solenoid

holes for debris.

C.

The

solenoid is

does not

work.

C.

Remove the spout and

solenoid. Replace the solenoid.

D.

The

filter(s) are

plugged.

D.

Turn off the water supply and

disconnect the fittings from the

flex hoses. Remove the filter

cartridges from both supplies.

Clean all debris from the

screens and replace them in the

unit.

8.

Sporadic

water flow.

A.

The faucet

is installed

at wrong

angle to

deck or

misaligned

with user

area.

A.

Verify that the faucet is

mounted flat to the deck

surface and that the sensor eyes

are aligned to the user area.

Ensure that the faucet is

installed in a position that is

above the rim of the lavatory.

B.

The wires

are

pinched or

damaged.

B.

Remove the spout and verify

that the wires are tucked inside

the spout before reassembling.

9.

Water is

dripping on

deck

A.

The valve

O-ring is

missing,

cut, or

damaged.

A.

Order a new O-ring for the

valve and install.

1025498-5-H

22

Kohler Co.

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