Macintosh os 10 troubleshooting, Windows vista troubleshooting – Kodak ESP 5 User Manual

Page 53

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Chapter 8

Kodak ESP 5 Printer User Guide

47

Macintosh OS 10 Troubleshooting

Non-Intel Mac Only: Black Screen or Screen Freeze Occurs When

Applying Printer Settings Via Home Center Software

Probable Cause

This error only occurs with non-Intel Macintoshes running Leopard OS version 10.5. Apple
has confirmed that there are problems running the latest version (Leopard) on G5
processors.

Corrective Action

Upgrade to Macintosh OS 10.5.2.

Windows Vista Troubleshooting

WIA (Windows Image Acquisition) Error: Service Has

Stopped Working

Probable Cause 1

The USB cable is unplugged and reconnected to the printer or when the printer terminated
error

Probable Cause 2

Power is interrupted. This results in the inability to connect a camera and transfer pictures
from the camera. Neither the camera nor the printer is visible through the

Transfer All to

My PC

option on the Print Photo Options menu.

Corrective Action

Restart the computer and printer.

Home Center Software Works Incorrectly Following
Software Upgrade

Probable Cause

Some changes in the Home Center software may have been affected by enabled Security
and/or User Account Control settings.

Corrective Action

1

Right-click on the Home Center icon (shortcut) on the Desktop.

2

Select

Properties

.

3

Select the Compatibility tab.

4

Check the box that says “Run the program as an administrator.”

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