K-Tec Total Blender - Manual (Page 8)

TB-10 TB-11
SECTION 8
WARRANTY
WARRANTY DESCRIPTION (US Domestic and Canada)
Your Blendtec Total Blender motor is warrented for 3 years or 10,000 cycles,
whichever happens first. The jar assembly, including all moving jar parts, is cov-
ered against leaking or breakage for 1 year. The blender jar blade and the motor
base drive socket are covered by a lifetime warranty. Warranties begin from date
of purchase.
The quality of Blendtec blenders are unsurpassed. You will enjoy years of won-
derful and reliable service from your Blendtec Total Blender.
Warranties begin from the date of purchase. Cosmetic damage, product abuse,
unreasonable use, damage resulting from an accident, product tampering, servic-
ing performed or attempted by unauthorized service agencies, units that have
modifications, or have been or used for commercial purposes are not included
under this warranty.
THIS WARRANTY APPLIES ONLY TO PRODUCTS SOLD BY
BLENDTEC OR ITS AUTHORIZED DEALERS
Limited Three Year Warranty
Blendtec warrants THE TOTAL BLENDERTM motor to be free of defect in
material and workmanship for a period of three years. During this period, such
defects will be repaired or the product replaced, at Blendtec’s discretion, without
charge. This warranty does not cover damage caused by misuse, accident, or
negligence. All implied warranties, including but not limited to implied warranties
of fitness and merchantability are limited in duration to a period of three years on
motor and one year on Jar. Any unit submitted for repair must be accompanied
by proof of original purchase and should be shipped prepaid to:
Blendtec home
1206 South 1680 West
Orem, UT 84058
(800) 253-6383
(801) 222-0888
FOR QUESTIONS REGARDING THIS WARRANTY
CONTACT CUSTOMER SERVICE AT
(800) 253-6383 OR (801) 222-0888.
UNDER WARRANTY
1. Contact Blendtec immediately to diagnose the difficulty. Please have blender
serial number ready as well as a description of the problem. Do not attempt to
do your own repairs. Repairs made by persons other than Blendtec authorized
service representatives will void the warranty. Many issues can be resolved
simply and quickly over the phone.
2. If the difficulty cannot be resolved over the phone, your unit may require re-
placement. If blender is under warranty Blendtec will repair or replace the unit at
no cost. Cosmetic damage and abuse are not included.
3. Upon receiving instructions from Blendtec, box up your existing unit and en-
close the following:
Your name:
Address:
Phone number:
The blender serial number:
(located on the bottom of the blender motor base)
Cycle Count (from the LCD indicator):
Your purchase date: Place of purchase:
An explanation of the problem:
OUT OF WARRANTY
1. Contact Blendtec to diagnose the difficulty. Please have the blender serial
number ready along with a description of the problem. Do not attempt to do your
own repairs. Many issues can be resolved simply and quickly over the phone.
2. If the blender is not under warranty and you wish to have it repaired, box up
the blender motor and ship it to Blendtec and you will be billed for services ren-
dered.
3. When you ship your unit please enclose the following:
Your name:
Address:
Phone number:
The blender serial number:
(located on the bottom of the blender base)
Cycle Count (from the LCD indicator):
Your purchase date: Place of purchase:
An explanation of the problem: