Kohler Builder Portfoilio Whirlpool baths K-1215-AC - Manual (Page 26)

26 106548- CA (9437) Kohler Co., Kohler WI
C. TROUBLESHOOT WHIRLPOOL SYSTEM
This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or a qualified electrician
should correct all electrical problems. For warranty service, contact your dealer or wholesale distributor.
SYMPTOMS PROBABLE CAUSES RECOMMENDED ACTION
1. Whirlpool does not
start/stop.
A. No power to pump/power module. A. Set/Reset GFCI/ELCB breaker; check
wiring to power module.
B. Air actuator tubing disconnected,
loose, kinked, plugged or damaged.
B. Connect, straighten, clean or replace
tubing.
C. Faulty air actuator. C. Replace air actuator.
D. Faulty motor/pump assembly. D. Rebuild or replace motor and pump
assembly.
2. Motor starts, all jets
are not functioning
A. Jet is closed. A. Rotate jets counterclockwise to open.
are not functioning.
B. Trim kit installed incorrectly. B. Reinstall trim kit, checking for damage
to O-Ring.
C. Jets are blocked. C. Remove blockage.
3. Motor turns, water
is pumping, but
A. No aspiration at jets. A. Rotate jets counterclockwise.
is um ing, but
there is no air
injection.
B. Jet O-Rings are missing. B. Replace jet O-Rings.
4. Whirlpool stops
automatically
A. GFCI/ELCB trips. A. Identify source of fault and correct.
automatically
before 18 minutes.
B. Suction blocked. B. Remove obstruction.
before 18 minutes.
C. Jets are blocked. C. Remove blockage.
D. Motor overheated and protection
device activated.
D. Check for blockage at motor vents.
Remove blockage and allow motor to
cool. Check for suction blockage.
Remove blockage and allow motor to
cool. Check for jet blockage. Remove
blockage and allow motor to cool.
5. Whirlpool does not
automatically stop
A. Faulty timer mechanism. A. Replace timer board.
automatically stop
after 22 minutes.
B. Wiring error. B. Refer to dealer.