Lucent Technologies 2000 User Manual
Page 2
THE POWER OF MESSAGING
Voice messaging gives you the ability to communicate
effectively from any touch-tone phone 24 hours a day, with one
person or many. We want you to be familiar with the Lucent
Messaging 2000 system as soon as possible so you can put it
to work for you. This guide explains a few of the system’s
important features.
Tips: •
The first time you access your mailbox, you may have
some special system messages. Listen to these
messages before you proceed.
•
Depending on the system setup, some features may
not be available to you, and you will not be prompted
for those options.
ENTERING THE SYSTEM
From your office phone
•
Call the internal messaging system number ________
•
Enter your password
________
From another subscriber’s phone
•
Call the internal messaging system number ________
•
Transfer to the automated attendant
[0]
•
Indicate that you have a mailbox on the system
[#]
•
Enter your mailbox number
________
•
Enter your password
________
From outside the company
•
Call the messaging system number
________
•
Indicate that you have a mailbox on the system
[#]
•
Enter your mailbox number
________
•
Enter your password
________
LEGEND
POWER KEYS
These controls are always available:
Cancel/exit [*]
Finish/skip [#]
PLAYBACK CONTROLS
Use these controls while listening
to messages.
Some controls are available while
recording messages.
* Unprompted option
**Unprompted option if you do not
have the fax feature
L U C E N T M E S S AG I N G 2 0 0 0 AT - A- G L AN C E
NOTE: Depending on the way your system is setup some features may not be available to you and you will not
be prompted for those options. In addition, your telephone system may not support some features.
ENTER THE SYSTEM
•
Call the system
•
Listen to the
introductory prompt
•
Press [#]
•
Enter your mailbox
number
•
Enter your password
MAIN MENU
Review
Messages
Send
Messages
Locate
Messages
Personal
Options
Restart
Mailbox
Information*
Supervisor*
Exit
REVIEW VOICE AND FAX
MESSAGES
New including heard/skipped
[1]
Archived
[2]
Recover deleted
[3]
See Playback Controls in Legend
MAILBOX FORWARDING
Establish/change
forwarding destination
[1]
Cancel forwarding
destination
[2]
END-OF-MESSAGE
OPTIONS
Retrieve fax**
[2]
Replay*
[4]
Envelope*
[5]
Send copy*
[6]
Erase
[7]
Reply
[8]
Reply by calling*
[8]-[8]
Save
[9]
Enter folder number
or
Listen to all saved messages
[0]
Print fax immediately
[*]
Listen to remaining messages [#]
•
Record introduction
•
When finished
[#]
•
Enter destination
•
Send
[#]
Enter folder number
or
No folder number exists
[0]
LOCATE MESSAGES
Messages sent
[1]
Messages received
[2]
INTERCOM PAGING
Turn off
[1]
Turn on
[2]
Automatic
[3]
SEND MESSAGES
Record messages
When finished
[#]
or
Replay message
[1]
See Playback Controls in Legend
DESTINATION OPTIONS
Enter destination (mailbox number,
distribution list number, or node number +
mailbox number)
or press [#] to spell name
Send
[#]
or
Hear delivery options
[0]
Casual AMIS networking
[#]-[#]
To use casual AMIS networking:
•
Enter access phone number
•
When finished
[#]
•
Enter mailbox number
•
When finished
[#]
•
Send
[#]
HANDLING OPTIONS
Activate prompt 1
[1]
Activate prompt 2
[2]
Forward calls
[3]
Activate V-Tree
[4]
DELIVERY OPTIONS
Private
[1]
Urgent
[2]
Message confirmation
[3]
Future delivery
[4]
Fax attachment
[5]
Economy network
dispatch
[6]
Listen-only
[7]
END-OF-SENDING OPTIONS
Return to main menu
[*]
or
Enter next destination
or
Record intro to next destination [6]
or
Spell name
[#]
SOURCE
Enter mailbox number
or
Outside callers
[1]
or
Spell name
[#]
GROUP LISTS
Create
[1]
Edit
[2]
Delete
[3]
List names
[4]
Rename list
[5]
PERSONAL OPTIONS
Greetings
[1]
Special features
[2]
Call handling
[3]
Define/edit folder
[4]
Network mailbox forwarding
[5]
Security options
[6]
Date and time voiceback
[7]
Fax options**
[8]
Change password*
[9]
SPECIAL FEATURES
Message notification schedule
[1]
Message notification number
[2]
Wake-up call
[3]
Call queuing
[4]
Call screening
[5]
Group distribution lists
[6]
Intercom paging
[7]
V-Tree
[8]
Review special features
[9]
FAX OPTIONS
Set up/change primary printing
destination
[1]
Auto print on/off
[2]
Enter mailbox number
or
Press [#] to spell name
REVIEWING OPTIONS
Listen to message
Modify
[0]
Replay
[4]
Add to
[5]
Erase
[7]
Erase and rerecord
[*]
Skip
[#]
GREETINGS
Please-hold prompt
[1]
Name prompt
[2]
Optional prompt 1
[3]
Optional prompt 2
[4]
Personal greeting
[5]
CALL HANDLING
Block all incoming calls
[1]
After extension is not answered
[2]
After extension is busy
[3]
Block extension if not answered/ busy [4]
Review call handling (if active)
[8]
Return to normal call handling
[9]
SECURITY OPTIONS
Login failure notification
[1]
Mailbox lock-out
[2]
Position
REWIND
[1]
PAUSE
/
RESTART
[2]
FORWARD
[3]
Speed
SLOWER
[4]
ENVELOPE
[5]
FASTER
[6]
Volume
[7]
NORMAL
[8]
LOUDER
[9]
CANCEL
[*]
[0]
SKIP
[#]