Lenovo THINKSERVER 3797 User Manual

Page 89

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Table 3. DSA diagnostic messages (continued)

v

Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.

v

See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to
determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).

v

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.

Message
number

Component

Test

State

Description

Action

166-824-xxx

RMM

12C Test

Aborted

RMM 12C test
canceled:
cannot execute
the command.

1. Turn off the system and disconnect it

from the power source. You must
disconnect the system from ac power
to reset the RMM.

2. After 45 seconds, reconnect the

system to the power source and turn
on the system.

3. Run the test again.

4. Make sure that the DSA code is at the

latest level. For the latest level of DSA
code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
DSA.

5. Make sure that the RMM firmware is at

the latest level. The installed firmware
level is shown in the DSA event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, go to http://www.ibm.com/
support/docview.wss?uid=psg1
MIGR-4JTS2T
and select your system
to display a matrix of available
firmware.

6. Run the test again.

Chapter 5. Diagnostics

81

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