Trouble shooting, Symptom remedy – Lenoxx Electronics HT-391 User Manual

Page 25

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IB-HT391-WM-E-073003

TROUBLE SHOOTING

Symptom

Remedy

No power

1. Is the power cord firmly plugged into the power outlet? Insert the AC power

plug securely into the power outlet. Make sure your outlet has power, you
can check this by plugging a lamp into the outlet to see if it works.

2. Is the main power switched to off? Flip it to ON.
3. One of the safety mechanisms may be operating. In this event, unplug the

player from the power outlet briefly and then plug it in again to reset the set.

No sound or only a very low-level
sound is heard.

Distorted sound.

1. Check that the speakers and components are connected securely and

correctly, make sure the stripped end of each speaker wires does not touch
each other to avoid short-circuit of the speaker wires (see Page 8, 9). Also
check speaker volume (see Page 22).

2. Make sure your source (DVD or other) is plugged in and operating. Also

check that component’s booklet, maybe you need adjust that component.

3. Check and make sure your DVD’s sound output is set to analog. For some DVDs,

if the sound output is not set to analog, the audio cables may not be active and
there will be no sound output.

4. Make sure that you have selected the correct source on the system (DVD or other).
5. Adjust the set’s MASTER volume or the SUBWOOFER’s volume settings on the front

of the HOME THEATER or on the remote, also adjust the volume of the input source.

6. Ensure the MUTE button is not pressed on the HOME THEATER remote (If

yes, press the MUTE button again).

7. The audio or speaker connecting wires are damaged. Replace them with new ones.

The REMOTE CONTROL unit does not

work.

24

The system does not operate properly.

Double check if input & output jacks were inserted properly. Also ask a friend to

help you before calling customer service.

1. Make sure the Center speaker’s volume is set to a normal level (see Page 22).

2. Adjust the center speaker volume by pressing the volume control buttons of

the center speaker on the REMOTE (see Page 22).

3. If you are listening to 2 channel output mode, only 2 front speakers plus the

subwoofer will have sound.

Loud hum or noise is heard.

1. Check that the speakers and components are connected securely.

2. Insert all wires firmly, follow the setup pages starting on Page 7.

Loud hum usually means a plug is not fully seated into the jack.

No sound is heard from the center

speaker.

The left and right sounds are unbalanced

or reversed.

Check that the speakers and components are connected correctly and securely.

Press the POWER button on the back of the MAIN UNIT to turn the set ON. Then

press the ON/STANDBY button on the front of the main unit or on the REMOTE.

The HOME THEATER may not be operating properly due to lightning, static

electricity, or some other external factors. Reset the player by disconnecting the

power plug and then re-connecting it before calling customer service. Also check

the Fuse. See page 23.

No buttons operate (on the main unit

and / or the REMOTE CONTROL unit).

1. Check if the batteries are installed with the correct polarities ( and

).

2. If the batteries are weak or dead, replace them with new ones (size “AAA”).
3. Point the remote control unit at a distance of less than 20 feet from the main

unit of the HOME THEATER system.

4. Remove any obstacles between the remote control unit and remote control

sensor.

5. If the battery terminals are dirty or corroded, clean them with sandpaper.

+

Make sure your DVD’s video cable is plugged into your TV set. This Home
Theater only improves the sound of your DVD player, it does not affect the
video at all. Also select the correct VIDEO INPUT on your TV.

Your DVD player has no picture

No power

Your set’s fuse may have blown.
Unscrew the fuse cover & check the fuse.

Replace only with same 1.6A slow blow 250V “T” type glass fuse. See page 23
for more information.

Rear speakers and center speaker can-

not be adjusted individually.

During 2 channel operation, these speakers cannot be adjusted individually,

you can raise or lower the volume lever of the whole set by pressing the

MASTER VOLUME UP or DOWN button. To adjust these speakers individually,

set to 5.1 channel sound output mode.

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