Lowrance electronic Lowrance iWAY 500C - Manual (Page 79)

Accessory Ordering Information
for all countries
To order Lowrance GPS accessories, please contact:
1) Your local sporting goods, marine, aviation, automobile or consumer
electronics store. Most quality dealers that handle outdoor electronic
equipment or other consumer electronics should be able to assist you
with these items.
To locate a Lowrance dealer near you, visit our web site, and look for
the Dealer Locator (www.lowrance.com/support/dealerlocator). Or, you
can consult your telephone directory for listings.
2) U.S. customers: LEI Extras Inc., PO Box 129, Catoosa, OK 74015-0129
Call 1-800-324-0045 or visit our web site www.lei-extras.com.
3) Canadian customers can write:
Lowrance/Eagle Canada, 919 Matheson Blvd. E. Mississauga, Ontario
L4W2R7 or fax 905-629-3118.
Shipping Information
If it becomes necessary to send a product for repair or replacement, you
must first receive a return authorization number from Customer
Service. Products shipped without a return authorization will not be
accepted. When shipping, we recommend you do the following:
1. Please do not ship the knobs or mounting bracket with your unit.
2. If you are sending a check for repair, please place your check in an
envelope and tape it to the unit.
3. For proper testing, include a brief note with the product describing
the problem. Be sure to include your name, return shipping address
and a daytime telephone number. An e-mail address is optional but
useful.
4. Pack the unit in a suitable size box with packing material to prevent
any damage during shipping.
5. Write the Return Authorization (RA) number on the outside of the
box underneath your return address.
6. For your security, you may want to insure the package through your
shipping courier. Lowrance does not assume responsibility for goods
lost or damaged in transit.