Error messages on the printer display, Alignment error, Cartridge error (1102, 1203, 1204, or 120f) – Lexmark 5300 User Manual

Page 158: Appears, see “error

Advertising
background image

Error messages on the printer display

Alignment Error

These are possible solutions. Try one or more of the following:

R

EMOVE

TAPE

FROM

PRINT

CARTRIDGE

1

Remove the print cartridge.

2

Make sure the sticker and tape have been removed.

1

2

3

Reinsert the cartridge.

4

Press

to align the cartridge.

For more information, see “Aligning print cartridges” on page 115.

U

SE

NEW

PAPER

Load only plain, unmarked paper for aligning the cartridge.

The printer will read any markings on used paper, which could cause the alignment error message to appear.

Cartridge Error (1102, 1203, 1204, or 120F)

1

Remove the print cartridges, and close the cartridge carrier lids.

2

Disconnect the power cord from the electrical outlet.

3

Reconnect the power cord to the electrical outlet.

4

If the

button is not lit, press

.

5

Reinsert the print cartridges.

If the error does not reappear, the problem has been corrected.

If the problem reappears, one of the cartridges is not working properly. Continue with the following procedure to
determine which cartridge is not working properly.

1

Remove the print cartridges, and close the cartridge carrier lids.

2

Disconnect the power cord from the electrical outlet.

3

Reconnect the power cord to the electrical outlet.

4

If the

button is not lit, press

.

5

Reinsert the black (or photo) print cartridge.

Troubleshooting

158

Advertising