6appliance information, 7troubleshooting, 7 troubleshooting – Liebherr HC1011 User Manual

Page 13: Troubleshooting, 6 appliance information

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u

Read the appliance

designation Fig. 9 (1),

service no. Fig. 9 (2)

and serial no. Fig. 9 (3)

from the rating plate.

The rating plate is lo-

cated inside the appli-

ance on the left-hand

side.

Fig. 9

u

Notify the Customer Service department, specifying the

fault, appliance designation Fig. 9 (1), service no.

Fig. 9 (2)

and serial Fig. 9 (3) no.

w

This will help us to provide you with a faster and more

accurate service.

u

Keep the appliance closed until the Customer Service

engineer arrives.

w

The food will stay cool longer.

u

Disconnect the power plug (do not pull on the power cord

to do this) or switch off the fuse.

6.6 Appliance Information

Make a note of this information when the appliance is in-

stalled:

Type Designation:

_____________________

Service Number:

_____________________

Appliance / Serial Number:

_____________________

Date of purchase:

_____________________

Where purchased:

_____________________

7 Troubleshooting

Your appliance is designed and manufactured for reliable

operation and a long lifespan. If a malfunction nonetheless

occurs during operation, please determine if the malfunc-

tion is due to an operating error. If a service call determines

operator error, you will be charged for the costs incurred,

even during the warranty period. You may be able to rectify

the following problems yourself:

Problem

Possible Cause

Correction

The appliance

does not work.

→ The appliance is not switched on. u Switch on the appliance.
→ The power plug is not properly in-

serted in the wall socket.

u

Check the power plug.

→ The fuse in the wall socket is not

OK.

u

Check the fuse.

→ Power failure

u

Keep the appliance closed.

u

Protect the food: place dry ice on top of the food or use

a use a decentral freezer, if the power failure persists

for some time.

u

Do not re-freeze defrosted food.

The compressor

runs for a long

time.

→ When less refrigeration is required,

the speed-controlled compressor

switches to a low speed. Although

the running time is increased as a

result, energy is saved.

u

This is normal in energy-saving models.

→ SuperFrost function is activated.

u

The compressor runs long to rapidly cool food. This is

normal.

→ SuperCool function is activated.

u

The compressor runs long to rapidly cool food. This is

normal.

A gurgling sound → This sound comes from the refrig-

erant flowing in the refrigeration cir-

cuit.

u

The sound is normal.

A faint clicking

sound

→ The sound always occurs when the

refrigeration unit (the motor) auto-

matically switches on or off.

u

The sound is normal.

Troubleshooting

13

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