Lucent Technologies MDW 9000/9010 - Manual (Page 16)

14
Often-Used Features
␣Camp-On ␣
To program:
See Programming Buttons & Settings, p. 22.
Use this feature to hold a call at a busy extension; the call rings when the extension
is available.
To camp on a busy extension so the call will ring at the extension when available:
Turn the phone on and press the programmed Camp-On button,
OR
Press # or the programmed Feature button and dial 57.
Note: Do not use Camp-On if your system is equipped with a voice mail system.
␣Coverage␣
To program:
See Programming Buttons & Settings, p. 22.
Coverage allows calls to your extension to ring elsewhere, so that they can be handled by someone else.
If your system has voice mail, your calls can also be covered that way. There are three types of coverage:
• Primary Coverage. If your calls are covered this way, they ring immediately at the covering phone.
• Secondary Coverage. The covering phone rings after a delay of 2 rings, giving you a
chance to answer first.
• Group Coverage. Calls for a group of people (coverage group) may be covered by one or
more people. Your system manager can tell you how this works at your office.
Covering phones are programmed with Cover buttons used to answer calls for others. Delay Ring
on the covering phone can add a longer delay before your calls ring there. If line buttons on your
phone are set to No Ring, however, calls on those lines are not covered. (See Rings, p. 2.)
To control coverage inside calls, use these
programmable settings: Coverage Inside On
allows all your inside calls to ring elsewhere;
Coverage Inside Off turns inside coverage off. You can also use programmed buttons for these
Coverage features:
• Use a Coverage VMS button to prevent or
allow coverage of your outside calls by a
voice mail system. These calls may still be
covered by a person at another extension.
• Use a Coverage Off button to turn off or
on all coverage of your calls.
␣Direct Voice Mail ␣
To program:
See Programming Buttons & Settings, p. 22.
Direct Voice Mail allows an inside caller to call directly or transfer a call directly to another user’s
voice mail. You can also use the feature
after you have dialed the extension; just do Step 1 below.
To call directly to another user’s voice mail or transfer a call directly to another user’s voice mail:
1. Turn the phone on and press the programmed Direct Voice Mail button, OR
Turn the phone on, press # or the programmed Feature button, and dial 56.
2. Dial the extension whose voice mail you want to call or transfer to; you can use a programmed
Auto Dial button (p. 12).
Note: If you are transferring a call to an extension that does not have voice mail, you hear an error
tone, and the call returns to you after an interval.