Livescribe PULSE - Manual (Page 82)

Page 82 Pulse
TM
Smartpen User Manual
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Returns
Items purchased directly from Livescribe
Items purchased directly from Livescribe will have the following return timeframe to qualify for a
refund. Items returned after this timeframe will not be accepted or credited:
Hardware: 30 days.
Software: 15 days.
Accessories: 30 days.
3 rd party: 15 days
Returned item refund
Purchased directly from Livescribe
Livescribe will refund the full amount paid minus shipping on any item(s) returned within the
allowable time. The customer must contact Customer Service for a Returned Material
Authorization (RMA) number and is responsible for the original shipping and the return shipping
fees.
A returned item must be returned in like-new condition with all the original components and
packaging. Credits are issued once the item(s) have been received and verified.
Purchased from 3rd party
The time period is based on sales agreement and 3 rd party policy.