Universal serial bus (usb) port problems, Video problems, Easyled diagnostics – Lenovo 3797 User Manual

Page 158: Universal, Serial, Usb), Port, Problems, Video, Easyled

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Universal

Serial

Bus

(USB)

port

problems

v

Follow

the

suggested

actions

in

the

order

in

which

they

are

listed

in

the

Action

column

until

the

problem

is

solved.

v

See

the

parts

listing

in

the

Hardware

Maintenance

Manual

to

determine

which

components

are

customer

replaceable

units

(CRU)

and

which

components

are

field

replaceable

units

(FRU).

v

If

an

action

step

is

preceded

by

“(Trained

service

technician

only),”

that

step

must

be

performed

only

by

a

trained

service

technician.

Symptom

Action

A

USB

device

does

not

work.

1.

Make

sure

that:

v

The

correct

USB

device

driver

is

installed.

v

The

operating

system

supports

USB

devices.

2.

Make

sure

that

the

USB

configuration

options

are

set

correctly

in

the

Configuration/Setup

Utility

program

menu

(see

the

User

Guide

for

more

information).

3.

If

you

are

using

a

USB

hub,

disconnect

the

USB

device

from

the

hub

and

connect

it

directly

to

the

server.

4.

Move

the

device

cable

to

a

different

USB

connector.

Video

problems

See

“Monitor

problems”

on

page

136.

EasyLED

Diagnostics

Use

EasyLED

Diagnostics

to

diagnose

system

errors.

The

diagnostics

panel

is

behind

the

operator

information

panel,

on

the

left

front

of

the

server.

To

access

the

diagnostics

panel,

slide

the

release

latch

on

the

front

of

the

operator

information

panel

to

the

left.

The

following

illustration

shows

the

controls

and

LEDs

on

the

diagnostics

panel.

To

acknowledge

a

system

error

but

not

take

immediate

action,

press

the

remind

button

to

place

the

server

in

Remind

mode.

When

the

server

is

in

Remind

mode,

the

system-error

LED

on

the

front

of

the

server

flashes.

If

a

new

failure

occurs,

the

system-error

LED

is

lit

again.

Press

the

reset

button

to

reset

the

server

and

run

the

power-on

self-test

(POST).

You

might

have

to

use

a

pen

or

the

end

of

a

straightened

paper

clip

to

press

the

button.

The

server

is

designed

so

that

LEDs

remain

lit

when

the

server

is

connected

to

a

power

source

but

is

not

turned

on,

provided

that

the

power

supply

is

operating

correctly.

This

feature

helps

you

to

isolate

the

problem

when

the

operating

system

is

shut

down.

142

ThinkServer

RD220

Types

3729,

3779,

3797,

and

3798:

Installation

and

User

Guide

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