Frequently asked questions, 3 when a function does not work, check here, When a function does not work, check here – Panasonic KX-FL511AL User Manual

Page 46: 3 when a function does not work, check here, 1 general, 2 fax – sending, Help 44

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8. Help

44

L

The toner life is near to an end. Replace the
toner cartridge as soon as possible (page
47)
.

TRANSMIT ERROR

L

A transmission error occurred. Try again.

WARM UP

L

The inside of the unit is too cold. Let the unit
warm up. Wait for a while.

WRONG PAPER

L

The fax message was printed on paper which
is shorter than A4 size paper. Use the
appropriate size paper (page 57).

Frequently Asked Questions

8.3 When a function does
not work, check here

8.3.1 General

I cannot make and receive calls.

L

The power cord or telephone line cord is not
connected. Check the connections.

L

If you used a splitter to connect the unit,
remove the splitter and connect the unit to the
wall jack directly. If the unit operates properly,
check the splitter.

I cannot make calls.

L

The dialling mode setting is wrong. Change
the setting of feature #13 (page 38).

The unit does not work.

L

Disconnect the unit from the telephone line
and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to
have the unit repaired. If the working
telephone does not operate properly, contact
your telephone company.

The unit does not ring.

L

The ringer volume is turned OFF. Adjust it
(page 17).

The other party complains they only hear a
fax tone and cannot talk.

L

FAX ONLY mode is set. Tell the other party
the number is only used for faxes.

L

Change to TEL mode by pressing {AUTO
ANSWER
}.

The {REDIAL/PAUSE} button does not
function properly.

L

If this button is pressed during dialling, a
pause will be inserted. If pressed
immediately after a dial tone is obtained, the
last number dialled will be redialled.

The receiving mode does not function
properly.

L

The Distinctive Ring is set (feature #31, page
34).

During programming, I cannot enter the code
or ID number.

L

All or part of the numbers are the same.
Change the number: feature #12 (page 38)
and #41 (page 39).

The unit beeps.

L

Recording paper has run out. Press {STOP}
to stop the beeps and install paper.

8.3.2 Fax – sending

I cannot send documents.

L

The telephone line cord is connected to the
EXT jack on the unit. Connect to the LINE
jack (page 16).

L

The other party’s fax machine is busy or has
run out of recording paper. Try again.

L

The other party’s machine is not a fax
machine. Check with the other party.

L

The other party’s fax machine rings too many
times. Send the fax manually (page 26).

The other party complains that letters on
their received document are distorted or not
clear.

L

If your line has special telephone services
such as call waiting, the service may have
been activated during fax transmission.
Connect the unit to a line that does not have
these services.

L

An extension telephone on the same line is
off the hook. Hang up the extension
telephone and try again.

L

Try copying the document. If the copied
image is clear, there may be something
wrong with the other party’s machine.

The other party complains that smudges or
black lines appear on their received
document.

L

The glass or rollers are dirty with correction
fluid, etc. Clean them (page 52). Please do

FL511AL.book Page 44 Tuesday, October 7, 2003 2:18 PM

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