Polycom 3725-24004-001/A - Manual (Page 39)

Maintenance and Troubleshooting
3 - 9
Contacting Technical Support
To contact Polycom Technical Support, go to www.polycom.com/support .
You can enter information about your system and ask a question or describe
your problem.
The VSX system
Automatic Camera
Tracking and
Automatic Camera
Tracking to Presets
features do not work
consistently or
correctly The VSX system Automatic
Camera Tracking and
Automatic Camera Tracking
to Presets features do not
work when the PowerCam
Presenter automatic camera
tracking feature is enabled. Disable Automatic Camera Tracking and Automatic
Camera Tracking to Presets on the VSX whenever you
use automatic camera tracking on the PowerCam
Presenter.
Symptom Problem Corrective Action