Troubleshooting – Panasonic CS-E9CKP User Manual

Page 5

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Problem?

• The unit does not operate

• The unit does not cool or heat effectively

• The unit does not receive remote control signals, or

the remote control display is weak or non-existent

Problem?

• Air is not discharged immediately

• Operation stops suddenly

• Fog is blowing out from the unit

• There is a noise

• The outdoor unit gives off water and steam

Check

• Has a circuit breaker been tripped or a fuse blown?
• Is the power supply plug disconnected from the outlet?
• Is the Timer being used correctly?

• Has the temperature been set correctly?
• Are the air filters dirty?
• Are the air intake or outlet vents blocked?
• Are all the windows and doors closed?

* Measure the temperature difference. Operation is

normal if, 15 minutes after the start of operation,
the temperature difference between the air intake
and outlet vents is 8°C or above for cooling and
14°C or above for heating.

• Are the batteries weak?
• Have the batteries been inserted with the

e and r poles

in the correct position?

Reason

• At Cooling • Soft Dry (auto Fan Speed)

Air will not be discharged for approximately 40 seconds.
The unit is designed to prevent tobacco, cooking and body
odors from being discharged together with the cool air.

• At Heating (POWER LED blinks)

This is to prevent cold air from blowing out. Please wait.

• At Cooling • Soft Dry (auto Fan Speed)

The indoor fan repeatedly stops for 80 seconds and
operates for 20 seconds to check the indoor temperature.
Whenever the temperature reaches the setting
temperature, operation starts again.

• At Heating (POWER LED blinks)

When the outdoor temperature is low and humidity is high,
frost accumulates on the outdoor unit. The POWER LED
blinks when the unit is melting the frost. (Please wait as
defrosting may take up to 10 minutes.)

• This occurs when the airflow from the air conditioner cools

the room.

• A ‘passt’ sound is heard during defrosting or when the air

conditioner operation has been stopped. This is caused by
the refrigerant inside the air conditioner flowing in the
opposite direction.

• The air conditioner will expand or contract due to changes

in temperature, causing a cracking sound.

• The sound of water flowing is caused by the refrigerant

flowing inside the unit.

• When defrosting, the frost melts and changes to water

and steam.

Call the Dealer Immediately

If the following conditions occur, turn off and unplug the
main power supply, and then call the dealer immediately.

Abnormal noise is heard during operation.

Water or foreign material gets into the remote
control by mistake.

Water leak from the indoor unit.

Switches or buttons do not operate properly.

Circuit breaker trips or fuse blows frequently.

Power supply cord and plug become unusually warm.

A smell of burning is emitted.

When the Timer LED at indoor unit blinks

The Timer LED blinks indicating abnormality.
Press the check button at remote control for 5 seconds,
error code will be displayed.

Press TIMER

or

button to identify the error code.

Beep sound (4 times) will be heard for the correct error code shown.
Turn off the power supply and remove the power supply plug.
Inform the error code to an authorised dealer.

Depending on which 3 characters are displayed,
temporary operation may be possible.

Description

of operation

Emergency

operation with

limited functions.

(The Timer LED

continues to blink.)

Possible

temporary

operations

Cooling

Heating

Cooling

ON

OFF

Remote Control
Display.

Temporary operation

1.

Press the MODE button and select Heating or
Cooling.

2.

Press the operation OFF/ON button
(‘beep! beep! beep! beep!’ sound is heard).
* Use this operation temporarily, until repairs can be

made.

TROUBLESHOOTING

Before calling your dealer, refer to the checklist

Characters allowing

temporary

operation

H23

H27

H28

45

CS-E9CKP CU-E9CKP5 / CS-E12CKP CU-E12CKP5

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