Before requesting service – Panasonic SV-AV20U User Manual

Page 57

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57

Before Requesting

Service

Power
1:

The SD Multi AV Device power
cannot be turned on.

1-1: Is the power source connected

correctly?

1-2: Is the Battery fully charged? Charge it

with the AC Adaptor.

2:

The SD Multi AV Device power shuts
off automatically.

2:

If you do not use the SD Multi AV
Device for more than 10 minutes, the
power shuts off automatically to save
the Battery power.

3:

The SD Multi AV Device power does
not stay on long enough.

3:

Is the Battery low? Charge the Battery
or attach a fully charged Battery.

Battery
1:

Battery runs down quickly.

1-1: Is the Battery fully charged? Charge it

with the AC Adaptor.

1-2: Are you using the Battery in an

extremely cold place? In cold places,
the operating time of the Battery
becomes shorter.

1-3: Has the Battery worn out? If the

operating time is still short even after
the Battery is fully charged, the Battery
has worn out.

Recording
1:

Recording does not start although
power is supplied to the SD Multi AV
Device and the Memory Card is
correctly inserted.

1-1: Is the SD Multi AV Device turned on?
1-2: Is the write-protect switch set to

[LOCK]? Being set to [LOCK], the
Memory Card cannot be recorded.

1-3: Does the Memory Card have enough

free space? Delete useless data in the
Memory Card.

Playback
1:

Recorded images are not clear.

1:

Is [MPEG4 MODE] on the menu set to
[NORMAL] or [ECONOMY]? If
recording is done with it set to
[NORMAL] or [ECONOMY], images
with fine details may include a mosaic-
like pattern. Set [MPEG4 MODE] to
[SUPER FINE] or [FINE].

2:

Playback images do not look
normal.

2:

The picture may be damaged. In order
to prevent the loss of image data,
backing up on a personal computer is
recommended.

3:

Actual recording time/still image
storage capacity in the Memory
Card is different from those
described in these Operating
Instructions drastically.

3-1: Actual recording time/still image

storage capacity depends on the kind
of the image.

3-2: When MPEG4 moving picture data, still

picture data, sound data, and audio
data are recorded in the Memory Card,
less capacity in the Memory Card can
be used.

4:

While playing back a Voice file or a
Music file, the LCD Monitor is
suddenly turned off.

4-1: The LCD Monitor is automatically

turned off approx. 5 seconds after
starting playing back or recording a
Voice file. Pressing the [

1 SET] button

turns on the LCD Monitor. However, in
the case of not conducting any
operation for approx. 5 seconds, the
LCD Monitor is turned off again. (The
LCD Monitor is on while stopping
playback (or pausing ).)

4-2: When the [POWER SAVE] mode is set

to [ON], the LCD Monitor is turned off 5
seconds after starting playback of a
Music file.

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