Panasonic VQT2T10 - Manual (Page 33)

Advanced operations
Reference
Optional speaker
settings
33
VQT2T10
Reference Troubleshooting guide
Before requesting service, please perform the
following steps.
The following do not indicate a problem with this unit:
≥ Regular disc rotating sounds.
≥ Image disturbance during search.
∫ Unit does not respond to the remote control
or front panel buttons.
Press and hold [POWER Í/I] on the main unit for 5 seconds.
jIf still unable to power the unit off, disconnect the power cord,
wait 1 minute, then reconnect the power cord.
∫ Cannot eject disc.
The unit may have a problem.
While the unit is off, press and hold [SKIP9] on the remote
control and [< OPEN/CLOSE] on the unit at the same time for
more than 5 seconds.
To return to the factory preset
≥ Select “Yes” in “Restore Default Settings” in the Setup menu.
(> 31)
To return all settings to the factory preset
≥ Reset the unit as follows:
While the unit is off, press and hold [+ VOLUME],
[< OPEN/CLOSE] and [POWER Í/I] on the main unit at the
same time for more than 5 seconds.
The remote control doesn’t work properly.
≥ The remote control and main unit are using different codes.
Change the code on the remote control. (> 16)
≥ It may be necessary to set the code of the remote control
again after changing the batteries for remote control. (> 16)
Disc cannot be played.
≥ The disc is dirty. (> 10)
Still pictures (JPEG) do not playback normally.
≥ The images that were edited on the PC, such as Progressive
JPEG, etc., may not playback.
The TV tuner mode is not displayed when the TV is
switched on.
≥ This phenomenon may occur, depending on the TV setting,
when “Quick Start” is set to “On”.
≥ Depending on the TV, this phenomenon may be prevented
by reconnecting the HDMI cable to a different HDMI input
terminal or by changing the HDMI auto connection setting.
You have forgotten your ratings password.
You want to cancel the ratings level.
≥ While the disc tray is empty and “BD/DVD” is selected as a
source, press and hold [SKIP:] on the remote control and
[1] (Play) on the unit at the same time for more than 5
seconds. The ratings level returns to the factory preset.
No power.
≥ Insert the AC power supply cord securely into a household
AC outlet. (> 15)
The unit switches to standby mode.
≥ When the time set for the sleep timer has passed, the power
will be turned off. (> 6)
≥ One of the unit’s safety devices is activated. Press
[POWER Í/I] on the main unit to turn the unit on.
≥ This unit will automatically turn to standby mode after 30
minutes if it is inactive. (> 7)
Power of this unit is turned off when the input for the TV is
changed.
≥ This is a normal phenomenon when using VIERA Link
(HDAVI Control 4 or later). For details please read the
operating instructions for the TV.
The display is dim.
≥ Change “FL Display” in the Setup menu. (> 30)
The images from this unit do not appear on the TV.
Picture is distorted.
Jittering occurs.
≥ An incorrect resolution is selected in “HDMI Resolution”.
Reset the setting as follows:
While the disc tray is empty and “BD/DVD” is selected as a
source, press and hold [1] (Play) and [∫] (Stop) on the main
unit at the same time for more than 5 seconds to cancel the
setting.
jWhen Dolby Digital Plus, Dolby TrueHD, and DTS-HD audio
are not output in bitstream, select “Yes” in “Restore Default
Settings” and make proper settings. (> 31)
Video is not output.
≥ Set the “High Clarity Sound” in the playback menu to “Off” to
use the VIDEO OUT terminal. (> 28)
Video is not output in high definition.
≥ Confirm that “HDMI Resolution” in the Setup menu are set
properly. (> 30)
No subtitles.
≥ When progressive output is on, closed captions cannot be
displayed.
Make the following checks and visit our
website for more information.
http://www2.panasonic.com/consumer-electronics/support/
Enter the model number.
4
Even so, you still have trouble,
Visit our website to find a service center.
You can find a service center near you easily on our website.
Other support information:
“Customer Services Directory (United States and Puerto
Rico)” (> 42).
General operation
Power
Displays
TV screen and video
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