Plantronics CS50 User Manual
Page 8
15
EN
14
EN
PROBLEM
My handset Lifter operates every time I remove or replace my
headset in the base unit.
Possible Cause
Solution
IntelliStand
™
function To disable the IntelliStand function move
is enabled.
the IntelliStand Switch to position I (Off).
PROBLEM
Battery talktime performance is significantly degraded even after
a full recharge.
Possible Cause
Solution
Battery approaching
Replace with a new battery pack.
end of life
Refer to the diagrams on page 3.
PROBLEM
Headset is uncomfortable when worn over the ear.
Probable Cause
Solution
Earloop too small
Change to a different size earloop.
PROBLEM
Suddenly the call is dropped.
Probable Cause
Solution
Electrostatic
Try a System Reset. See page 16.
problem has
If that does not work, try the Subscription
occurred
procedure on page 15.
PROBLEM
Suddenly, I hear static that does not allow me to communicate.
Probable Cause
Solution
Electrostatic
Reset the Base Unit using only Step 5
problem might
of the Subscription process.
have occurred
If that does not work, do the System
Reset procedure on the next page.
If that does not work, try the
Subscription process below.
SUBSCRIPTION
The Headset and Base Unit are supplied subscribed to each other.
However if you wish to use a replacement headset with the base
unit then the units must be re-subscribed as follows:
1. Return the headset to the Headset Docking Cradle (12).
2. Press and hold both the Speak Volume Adjust Buttons (3 & 4)
on the base unit for a minimum of 5 seconds. The Power
Indicator (16) will then flash.
3. Press and hold the Headset Mute Switch (22) for a minimum
of 5 seconds. The On-line Indicator (23) will then illuminate.
4. Subscription completion is indicated when the Power Indicator
(16) is fully illuminated and the On-line Indicator (23) is
extinguished.
5. Reset the Base Unit by disconnecting the power adapter from
the AC Power Port for 5 seconds then reconnect.
6. If subscription fails within 2 minutes the headset will return to
the not subscribed state. Try the subscription process again or
call the Plantronics Help Desk.
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