Installation, Customer-supplied equipment, Equipment warranty and support – Paradyne COMSPHERE 3811PLUS User Manual

Page 4: Technical support, Equipment service

Advertising
background image

4

June 1998

3980-A2-GZ41-20

command line or from a directory. An occurrence of the
restriction is canceled when a different number is dialed,
or when three minutes have elapsed.

Equipment Warranty and
Support

Technical Support

Contact your local sales representative, service

representative, or distributor directly for any help needed.
For additional information concerning warranty, sales,
service, repair, installation, documentation, training,
distributor locations, or Paradyne worldwide office
locations, use one of the following methods:

Via the Internet: Visit the Paradyne World Wide
Web site at http://www.paradyne.com

Via Telephone: Call our automated call system to
receive current information via fax or to speak with
a company representative.

— Within the U.S.A., call 1-800-870-2221

— From outside the U.S.A., call 727-530-2340

Equipment Service

After opening the modem’s package, check for damage

and verify that the following items are present:

3811Plus modem

Rear connector plate with DB-25-P edge card
connector

Examine the equipment carefully upon arrival. If there

is an obvious defect or you experience trouble please
contact your sales or service representative (as
appropriate) for repair or warranty information. If the
product needs to be returned to the company service
center for repair, contact them directly for return
instructions using one of the following methods:

Via the Internet: Visit the Paradyne World Wide
Web site at http://www.paradyne.com

Via Telephone: Call our automated call system to
receive current information via fax or to speak with
a company representative.

— Within the U.S.A., call 1-800-870-2221

— From outside the U.S.A., call 727-530-2340

Installation

Customer-Supplied Equipment

The 3811Plus modem (see Figure 1) is designed for

installation in a COMSPHERE 3000 Series Carrier which
supplies operating power and the dial-line and/or
leased-line network connections. For power, dial-line,
leased-line, Network Interface Module (NIM), and
network management cabling information, refer to the
COMSPHERE 3000 Series Carrier Installation Manual
(Document Number 3000-A2-GA31).

In addition to the carrier, the following

customer-supplied equipment may be required for the
installation of a 3811Plus modem:

A Shared Diagnostic Unit (SDU, required for
network management applications and multiple
carriers).

A Shared Diagnostic Control Panel (SDCP).

One 6-position to 6-position modular cord (required
for network management applications).

Two 50-pin mass termination cables, one NIM for
modems installed in Slots 1–8, and one NIM for
modems installed in Slots 9–16 (required for
dial-line applications).

One of the following dial or leased network
interfaces:

— 50-pin to modular cable (RJ11C) for dial

permissive applications

— 50-pin to modular cable (JM8) for leased line

applications

An RS-232 DTE cable with a DB25 connector at
one end and a connector appropriate to your DTE at
the other end.

If the modem is to be managed by a network

management system, an SDU must be supplied and
properly connected to the network management controller.
For proper network management connection to the SDU,
refer to the appropriate network management system
user’s guide.

Advertising