Getting more information, Calling and answering, Answering a video call – Polycom V500 User Manual

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C

ALLING AND

A

NSWERING

© Polycom, Inc.

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Getting More Information

If you need additional information about using the V500 system, try these
resources:

‰

To view help while you’re using the system, press

Help.

‰

For network questions, contact your network service provider.

‰

For system questions, contact Polycom Technical Support at
www.polycom.com/support.

Calling and Answering

Answering a Video Call

When a call comes in, you hear a ringing sound, and you may see a message
that includes the number of the person calling. If the person is listed in the

directory, you’ll also see the person’s name.

The V500 system can answer incoming calls in one of these ways:

‰

The system prompts you to answer the calls manually.

‰

The system answers incoming calls automatically.

To answer the call manually:

>>

When the system notifies you that a call is coming in, select Answer or

press

Call on the remote.

To answer the call when your system is set up to automatically answer

calls:

>>

You do not need to do anything. The call connects automatically.

If you see

Near on your screen, then your system is configured to automatically

mute your audio when a call comes in. To unmute your system, press

Mute on

the remote control.

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