Panasonic KX-TDA200 - Manual (Page 6)

Higher Productivity,
Greater Customer Satisfaction
User Productivity
Desktop PC Integration improves call handling and
provides added functionality for power users. A 'snap-in'
high-speed USB module makes it easy to connect the
digital telephone to your desktop or laptop computer.
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Using PC Phone software, you can integrate your phone
system with a database. Selective or automatic Call
Recording, Intelligent TAM, as well as Microsoft Outlook
synchronisation are just a few of the exceptional features
that can provide enhanced added functionality to
telephony power-users in your company.
Productivity can be improved further by using the PC
Console software application giving operator
attendants the ability to answer and transfer calls and
perform other routine call-handling duties by simple,
visual drag-and-drop operations using a standard PC
mouse or other similar pointing device.
The attendant can also take notes in the absence of a
user. These notes pop-up when the user calls the
attendant to retrieve the messages.
Attendant Productivity
With its intelligent call-handling functions,
the Panasonic Hybrid IP-PBX can serve as
the core of a contact centre that efficiently
and intelligently handles all business calls.
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