P100i, Polaroid, User’s manual – Polaroid P100i User Manual

Page 42: 5•2 print quality issues

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5•2

Print Quality Issues

This section will help you resolve print quality problems. The print quality
is dependent on several factors. The two most important factors that will
increase your print quality are cleanliness and card stock. To diagnose
and fix print quality problems, follow the troubleshooting procedure
below:

(NOTE: The Polaroid i Series ribbon is specifically designed to be
compatible with all Polaroid i Series printers. Use of a print ribbon other
than the Polaroid i Series may result in poor print quality, which the
following fixes may not correct. To ensure compatibility and print quality,
always use Polaroid i Series ribbons.)

• Small spots appear on the printed card with a non-printed area or a
different color.

Possible Cause

A • Contamination on the card surface.
B • Dust inside the printer and/or dirty Cleaning
Roller.

>> Solution

A1 • Check that cards are stored in a dust free environment
A2 • Use a different supply of cards.

B1 • Perform a Cleaning of the printer (see Cleaning section).
B2 • Replace Cleaning Roller (see Cleaning section)

• There are non-printing horizontal lines (white) on the card surfaces.

Possible Cause

A • Ribbon is not correctly positioned.
B • Print Head may be dirty.
C • Print Head elements may have been
damaged (e.g., scratched or burnt).

>> Solution

A1 • Open cover and press down the Print Head Unlock Lever to
open the Print Head carriage. The Print Head will move up.
A2 • Check that the ribbon is properly rolled onto the ribbon cores
and there are no wrinkles in the ribbon.
A3 • Push down on the Print Head Lock Lever until an audible
“click” signals the locked-down position.

34

P100i

User’s Manual

General Information

Getting Started

Operation

Printing a Card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

Polaroid

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