Privacy, I forgot the password, and my handheld is locked – Palm T5 User Manual

Page 631

Advertising
background image

Tungsten™ T5 Handheld

609

CHAPTER 28

Common Questions

5. Click OK.

6. Start the email client software and make sure it is configured as the default MAPI client. Consult

the documentation for your desktop email application for more information.

Privacy

I’ve made records private, but I can’t remember my password to
display them.

First, use the password hint to try to remember the password. If this doesn’t help or if you do not
have a password hint, you can use Security Preferences to delete the password, but your handheld
deletes all entries marked as private. However, if you synchronize before you delete the password,
the synchronization process backs up all entries, whether or not they are marked private. Then you
can follow these steps to restore your private entries:

1. In Security Preferences, tap in the password box and enter a guess at the password.

2. In the dialog box that appears, select Lost Password.

3. Select Delete Password to remove the password and delete all private records.

4. Synchronize your handheld with your computer again.

I forgot the password, and my handheld is locked.

First, use the password hint to try to remember the password. If this doesn’t help or if you do not
have a password hint, you must perform a hard reset to continue using your handheld. Performing
a hard reset deletes all of the information on your handheld. To protect your info and create a
backup of your info, synchronize the information in your handheld’s program memory with your
computer
and
back up the contents of your handheld’s internal drive to your computer often.

Advertising