Troubleshooting – Palsonic DVD3000 User Manual

Page 23

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Troubleshooting

Before requesting service for this unit, check the chart below for a possible cause of the problem
you are experiencing.

Some simple checks or a minor adjustment on your part may eliminate the problem and restore
proper operation.

Symptom(Common)

Remedy

No power

Insert the power plug securely into the power outlet.

Play fails to start even when

Condensation has formed: wait about 1 or 2 hours to allow

" (confirm /play) is pressed.

the player to dry out.

Play commences but then stops

This player cannot play discs other than DVDs, VCDs and

immediately.

audio CDs.

The disc may be dirty and require cleaning.

Ensure that the disc is installed with the label side up.

No picture.

Ensure that the equipment is connected properly.

Ensure that the TV input setting is “AV”

No sound.

Ensure that the equipment is connected properly.

Distorted sound.

Ensure that the input setting for the TV and stereo system

are proper.

No sound is heard during still ( pause) or picture slow-

motion play.

Picture is distorted during rapid

The picture will be somewhat distorted at times: this is

advance or rapid reverse.

normal.

No fast forward (or fast reverse)

Some discs may have sections which prohibit fast forward

(or fast reverse).

No 4:3 (16: 9) picture.

Choose the correct setup “TV SCREEN” item which

matches the TV set used.

No operations can be performed

Check the batteries are installed with the correct

with the remote control.

polarities(+) or ( - )

The batteries are depleted: replace them with new ones.

Point the remote control unit at the remote control sensor

and operate.

Operate the remote control unit at a distance of not more

than 7 meters from the remote control sensor.

Remove the obstacles between the remote control unit

and remote control sensor.

No key operation ( by the unit and/

Turn the unit off and then back to on. Alternatively,

or the remote control ) is effective.

turn off the unit, disconnect the AC power cord and then

re-connect it. (The player may not be operating properly

due to lighting, static electricity or some other external

factor.)

Symptom[DVD]

Remedy

Audio soundtrack and/or subtitle language is

If the audio soundtrack and/or subtitle language does not exist on

not the one selected at the initial settings

the disc,the language selected at the settings will not be seen/heard.

Some function fails to operate while pressing

Due to the reason of discs, the DVD player may function

the corresponding keys.

with a little differences. This may not be regarded as the

malfunction of the player.

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play.

"

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