Product service, Unit care – Panasonic DMR-ES25 User Manual

Page 52

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RQT8327

52

Troubleshooting guide

1. Damage requiring service—The unit should be serviced by qualified service personnel if:

(a) The AC power supply cord or AC adaptor has been damaged; or
(b) Objects or liquids have gotten into the unit; or
(c) The unit has been exposed to rain; or
(d) The unit does not operate normally or exhibits a marked change in performance; or
(e) The unit has been dropped or the cabinet damaged.

2. Servicing—Do not attempt to service the unit beyond that described in these operating instructions. Refer all other servicing to authorized

servicing personnel.

3. Replacement parts—When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same

characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards.

4. Safety check—After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition.

For product information or assistance with product operation:

In the U.S.A., refer to “Customer Services Directory” on page 55.
In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, or visit the website (www.panasonic.ca), or an
authorized Servicentre closest to you.

The precision parts in this unit are readily affected by the

environment, especially temperature, humidity, and dust.

Cigarette smoke also can cause malfunction or breakdown.

To clean this unit, wipe with a soft, dry cloth.
• Never use alcohol, paint thinner or benzine to clean this unit.
• Before using chemically treated cloth, carefully read the

instructions that came with the cloth.

Observe the following points to ensure continued listening and
viewing pleasure.
Dust and dirt may adhere to the unit’s lens over time, making it
impossible to record or play discs.
Use the

DVD lens cleaner (RP-CL720PP) about once every year,

depending on frequency of use and the operating environment.
Carefully read the lens cleaner’s instructions before use.

Edit

Page

Cannot format.

• The disc is dirty. Wipe with a damp cloth and then wipe dry.
• You tried formatting a disc that is not compatible with this unit.

6

4, 5

Cannot create chapters.

Cannot mark the start point or

the end point during “Shorten

Title” operation.

• The unit writes the chapter division information to the disc when you turn it off or remove the

disc. The information is not written if there is an interruption to the power before this.

• These operations are not possible with still pictures.
• You cannot set points if they are too close to each other. You cannot set an end point before a

start point.

Cannot delete chapters.

• When the chapter is too short to delete, use “Combine Chapters” to make the chapter longer.

31

The available recording space

doesn’t increase even after
deleting recordings on the

disc.

• Available recording space on DVD-R, DVD-R DL, +R or +R DL does not increase even after

deleting previously recorded titles.

• Available recording space on DVD-RW (DVD-Video format) or +RW increases only when the

last recorded title is deleted. It does not increase if other titles are deleted.

Cannot create a playlist.

• You cannot select all the chapters at once in a title if the title also includes still pictures. Select

them individually.

Still pictures

Cannot display Direct

Navigator screen.

• This screen cannot be displayed during recording or copying.

Cannot edit or format a card.

• Release the card’s protection setting. (With some cards, the “Write Protection Off” message

sometimes appears on the screen even when protection has been set.)

40

The contents of the card

cannot be read.

• The card format is not compatible with the unit. (The contents on the card may be damaged.)

Format using FAT 12 or FAT 16 with other equipment or format the card with this unit.

• The card contains a folder structure and/or file extensions that are not compatible with this

unit.

• Turn off and then turn on the unit again.
• You can use SD Memory Cards with capacities from 8 MB to 2 GB on this unit.

5, 27, 40

5, 27

5

Copying, deleting and setting

protection take a long time.

• When there are a lot of folders and files, it may sometimes take a few hours.
• When repeating copying or deleting, it may sometimes take a long time. Format the disc or

card.

40

Scheduled recording began in
the middle of editing a still

picture.

• If it comes to the time scheduled for recording, the recording may start even though you are

editing.

Product Service

Product information

Unit care

Do not place the unit on
amplifiers or equipment
that may become hot.

The heat can damage the unit.

Before moving the unit, ensure the disc tray is empty.
Failure to do so will risk severely damaging the disc
and the unit.

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