3 scanner, 4 copier, Help – Panasonic KX-MB2060 User Manual
Page 116
Problem
Cause & Solution
Colored and gray objects are
printed in black instead of
grayscale when printing from
Microsoft PowerPoint or
other applications.
R Select [Color] or remove the check next to [Grayscale] in the print dialog
so that colored or gray objects will be printed in grayscale properly.
When using the unit as a
printer, the printing result is
distorted.
R Your unit is connected to the computer by USB. After canceling printing
using your computer, you must wait for 60 seconds before re-printing to
avoid distorted printing.
14.3.3 Scanner
Problem
Cause & Solution
I cannot scan.
R When scanning at a high resolution, a large amount of available memory is
required. If your computer warns that there is insufficient memory, close
other applications and try again.
R The unit is in use. Try again later.
R There is not enough space on the hard disk. Delete unnecessary files and
try again.
R Check the connection between the computer and the unit (page 21, 32).
R Restart the computer, and try again.
R You attempted to scan a document longer than the paper size which you
set. Change the setting or divide the document into the appropriate paper
size, and try again.
The document is not fed into
the unit when using the unit
as a scanner.
R Remove the document in the automatic document feeder and re-insert it.
Even after clicking [Cancel],
scanning continues.
R Please wait. It may take a while for the cancel request to be accepted.
The name of the desired
computer is not displayed on
the base unit when scanning
documents from the base unit
(LAN connection only).
R The printer driver has not been installed. Install it on your computer
R The PC name list up feature has been set to [Off]. Set [PC name list up
on device] to [On] (page 34).
R The maximum number of computers on the LAN is connected to the unit (up
to 30 computers). Set [PC name list up on device] to [Off] on the other
computers (page 34).
R The IP address of the unit may have changed. To detect the IP address,
proceed as follows.
[Start] A [All Programs] or [Programs] A [Panasonic] A the unit’s
name A [IP Address Checker]
R The IP address for the unit will be detected.
14.3.4 Copier
Problem
Cause & Solution
The unit will not make a copy.
R You cannot make a copy during programming. Make the copy after
programming.
R The document was not fed into the unit properly. Re-insert the document.
R Recording paper is not loaded or the unit has run out of paper. Load paper
Letters on the copied
documents are not clear.
R The original document is too dark or too light. Change the contrast
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For assistance, please visit http://www.panasonic.com/help
14. Help