6 caller id, 7 cordless handset (kx-mb2060 optional), Help – Panasonic KX-MB2060 User Manual

Page 120

Advertising
background image

14.3.6 Caller ID

Problem

Cause & Solution

Caller information is not
displayed.

R You must subscribe to a Caller ID service. Contact your service provider/

telephone company for details.

R If your unit is connected to any additional telephone equipment such as a

Caller ID box or cordless telephone line jack, plug the unit directly into the
wall jack.

R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL

filter between the base unit and the telephone line jack. Contact your DSL/
ADSL provider for details.

R The name display service may not be available in some areas. Contact your

service provider/telephone company for details.

R Other telephone equipment may be interfering with this unit. Disconnect the

other equipment and try again.

R Other electrical appliances connected to the same outlet may be interfering

with the Caller ID information.

R Telephone line noise may be affecting the Caller ID information.
R The caller requested not to send his/her information (page 54).
R If a call is being transferred to you, the caller information will not be

displayed.

Time on the unit has shifted.

R Incorrect time information from incoming Caller ID changes the time. Set the

time adjustment to “MANUAL” (OFF) (feature #226 on page 80).

14.3.7 Cordless handset (KX-MB2060 optional)

Problem

Cause & Solution

The cordless handset does
not turn on even after
installing charged batteries.

R Place the cordless handset on the charger to turn ON the cordless handset.

The cordless handset does
not work.

R Make sure that the batteries are installed correctly (page 19) and fully charge

them (page 22).

R Fully charge the batteries (page 22).
R Check the connections (page 21).
R Clean the charge contacts and charge again (page 22).
R Remove the batteries from the cordless handset, and then insert the

batteries into the cordless handset again.

R Check that power cord is connected properly, and power switch of the base

unit is ON (page 23).

R The cordless handset has not been registered to the base unit. Register the

cordless handset (feature #130 on page 104).

The cordless handset will not
turn ON.

R Make sure that the batteries are installed correctly (page 19).
R Fully charge the batteries (page 22).
R Clean the charge contacts and charge again (page 22).

The display is in a language I
cannot read.

R Change the cordless handset display language (feature #110 on

page 103).

is displayed.

R The cordless handset is not registered to the base unit. Register it (feature

#130 on page 104).

R The cordless handset is too far from the base unit. Move closer.
R Check that power cord is connected properly, and power switch of the base

unit is ON (page 23).

The cordless handset does
not ring.

R The ringer volume is turned OFF. Adjust it (page 27).
R Silent mode is turned ON. Turn it OFF (feature #238 on page 51).

120

For assistance, please visit http://www.panasonic.com/help

14. Help

Advertising
This manual is related to the following products: