Panasonic DVD-RA60 - Manual (Page 29)

29
RQT6270
Reference
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus, New Jersey 07094
Panasonic/Technics DVD Player
Limited Warranty
Panasonic Sales Company, Division of Matsushita Electric
of Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic Consumer Electronics Company or Panasonic Sales Company
(collectively referred to as “the Warrantor”) will repair or replace this product with new or
refurbished parts or equivalent product, free of charge in the U.S.A. or Puerto Rico, in the
event of a defect in materials or workmanship as follows (all time periods commence from
the date of original purchase):
Parts—New or rebuilt parts in exchange for defective parts for one (1) year from the date
of original purchase.
Labor—Carry-in or mail-in service for ninety (90) days from the date of original purchase.
After the ninety (90) day labor period, purchaser pays for all labor charges.
Batteries—(if included) New rechargeable batteries in exchange for defective
rechargeable batteries for ten (10) days from the date of the original purchase. Non-
rechargeable batteries are not warranted.
Carry-in or mail-in service in the USA can be obtained during the warranty period by
contacting a Panasonic Services Company (PASC) Factory Servicenter listed in the Servi-
center Directory. Or call, toll free, 1-800-211-7262 to locate an authorized PASC Servi-
center. Carry-in or mail-in service in Puerto Rico can be obtained during the warranty
period by calling the local telephone number in the Servicenter Directory.
This warranty is extended only to the original purchaser.
A purchase receipt or other proof of date of original purchase will be required before war-
ranty service is rendered.
This warranty only covers failures due to defects in materials and workmanship which
occur during normal use and does not cover normal maintenance. The warranty does not
cover damages which occurred in shipment, or failures which are caused by products not
supplied by the warrantor, or failures which result from accident, misuse, abuse, neglect,
mishandling, faulty installation, misapplication, improper set-up adjustments, operation or
maintenance, alteration, modification, power line surge, lightning damage, interference,
commercial use such as hotel, office, restaurant, or other business or rental use of the
product, or serviced by anyone other than an PASC Factory Servicenter or an authorized
PASC Servicenter, or damage that is attributable to acts of God.
LIMITS AND EXCLUSIONS
There are no express warranties except as listed above.
THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CON-
SEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARIS-
ING OUT OF ANY BREACH OF THIS WARRANTY, INCLUDING WITHOUT
LIMITATIONS, DAMAGE TO DISCS. ALL EXPRESS AND IMPLIED WARRANTIES, IN-
CLUDING THE WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTIC-
ULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET
FORTH ABOVE.
Some states do not allow the exclusion or limitation of incidental or consequential dam-
ages, or limitations on how long an implied warranty lasts, so the above exclusions or limi-
tations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which
vary from state to state.
If a problem with this product develops during or after the warranty period, you may con-
tact your dealer or Servicenter. If the problem is not handled to your satisfaction, then
write to the Consumer Affairs Department at the company address indicated above.
If you ship the product
Carefully pack and send it prepaid, adequately insured and preferably in the original carton.
Attach a postage-affixed letter, detailing the complaint, to the outside of the carton.
Do NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs.
Limited Warranty
Product Service
1. Damage requiring service—The unit should be serviced by qualified service personnel if:
(a) The AC power supply cord or AC adaptor has been damaged; or
(b) Objects or liquids have gotten into the unit; or
(c) The unit has been exposed to rain; or
(d) The unit does not operate normally or exhibits a marked change in performance; or
(e) The unit has been dropped or the cabinet damaged.
2. Servicing—Do not attempt to service the unit beyond that described in these operating instructions. Refer all other servicing to authorized
servicing personnel.
3. Replacement parts—When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same
characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards.
4. Safety check—After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition.
Product information
For product information or assistance with product operation:
Contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail [email protected], or web site
(http://www.panasonic.com).
As an E NERGY S TAR R Partner, Panasonic has determined that this product meets the E NERGY S TAR R guidelines for
energy efficiency.