Product service, Mail to, Product repairs – Panasonic SV-SR100 User Manual

Page 23

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RQT6457

Reference

MAIL TO:

Product Service

1. Damage requiring service—The unit should be serviced by qualified service personnel if:

(a) The AC power supply cord or AC adaptor has been damaged; or
(b) Objects or liquids have gotten into the unit; or
(c) The unit has been exposed to rain; or
(d) The unit does not operate normally or exhibits a marked change in performance; or
(e) The unit has been dropped or the cabinet damaged.

2. Servicing—Do not attempt to service the unit beyond that described in these operating instructions. Refer all other

servicing to authorized servicing personnel.

3. Replacement parts—When parts need replacing ensure the servicer uses parts specified by the manufacturer or

parts that have the same characteristics as the original parts. Unauthorized substitutes may result in fire, electric
shock, or other hazards.

4. Safety check—After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper

working condition.

Product information

For product information or assistance with product operation:

In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts@
panasonic.com, or web site (http://www.panasonic.com/sd).
In Canada, contact Panasonic Canada Inc. Customer Care Centre at 905-624-5505, web site (www.panasonic.ca), or
an authorized Servicentre close to you.
In other areas, consult your dealer.

For Product Information, Operating Assistance, Literature Request,
Dealer Locations, and all Customer Service inquiries please contact:
1-800-211-PANA (7262), Monday–Friday 9 am–9 pm; Saturday–Sunday
9 am–7 pm, EST.
or send e-mail: [email protected]

1-800-332-5368 (Customer Orders

Only)

Panasonic Services Company 20421

84th Avenue South, Kent, WA 98032

(6 am to 5 pm Monday–Friday; 6 am

to 10:30 am Saturday; PST)

(Visa, MasterCard, Discover Card,

American Express, Check)

Web Site: http://www.panasonic.com
You can purchase parts, accessories or
locate your nearest servicenter by visiting
our Web Site.

Accessory Purchases:

Service in Puerto Rico

Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/

Factory Servicenter:

Ave. 65 de Infanteria, Km. 9.5, San Gabriel Industrial Park, Carolina,

Puerto Rico 00985

Phone (787) 750-4300 Fax (787) 768-2910

Centralized Factory Servicenter

Panasonic Services Company

1705 N. Randall Road,

Elgin, IL 60123-7847

Attention: SD Repair

Please carefully pack and ship, prepaid and insured, to the Elgin Centralized Factory Servicenter.
Customer’s in Puerto Rico, please ship or carry in to location below (“Service in Puerto Rico”)

Product Repairs

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