Volume/contrast adjustments, Answering calls, Making calls – NEC 16D and 8D User Manual

Page 2: Transferring calls, Placing callers on hold, Conference calls

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by Jerry W. Sharp, 9/14/07

Page 2 of 4

Volume/Contrast Adjustments

To adjust Ring Volume

• When phone is ringing. (internal or external)
• Press

to adjust ring volume up or down


To adjust Handset or Speakerphone Volume

• When on a call, (Handset or Speakerphone)
• Press

to adjust caller’s volume up or down.


To Adjust the Display Contrast

• With phone not in use.
• Press

to adjust the display from light to dark



Answering Calls

To answer Internal calls

• When phone beeps, lift the handset or answer

hands free.

• The Mic lamp must be on for callers to hear you

hands free


To Answer External calls

• When phone rings, lift the handset or press the

Speaker button to answer hands free

• The Mic lamp must be on for callers to hear you

hands free



Making Calls

To place Internal calls

• Press the DSS button of the person you wish to

call, lift the handset or talk hands free

• Lift the Handset or press speaker and dial the 3-

Digit Extension Number.

• Soft keys allow options, Toggle Ring/Voice, MW

(turn message waiting lamp on), or Vmsg (leave
Voice mail Message)

To Place External Calls

• Press the idle line key and dial the Telephone

Number, lift the Handset or talk hands free.

• Lift the Handset or press Speaker, dial “9” and the

Telephone Number.



Transferring Calls

To transfer a call to another extension

• With the call in progress, press the DSS button for

the extension you want to transfer to.

• Or press the Transfer button and dial the 3-digit

Extension Number to want to transfer to.

• You may announce the caller
• To return to the original party, press the flashing

line key or Conf key

• Hang-up the handset to complete the transfer.


To transfer directly to Voicemail

• With the call in progress,
• Press the DSS button for the extension.
• Or press Transfer, Dial the 3-digit Extension

Number

• Dial 8
• Hang-up the handset to complete the transfer

Placing Callers on Hold

To Place a caller on Hold

• With the call in progress, press the Hold button
• To return to the call (from your extension or any

other extension) press the blinking line key that
the caller is on.

• Calls will recall to your extension if not answered

within the preprogrammed time limit.


To place caller on exclusive hold

• With the call in progress, press the Feature and

Hold buttons.

• To return to the call (from your extension only)

press the blinking line key that the caller is on.

• Calls will recall to your extension if not answered

within the preprogrammed time limit.

Conference Calls

To make a conference call

• With the first call in progress, press the

Conference key.

• Dial the second party (internal or external)
• Press the Conference key
• Add the third/fourth party (internal or external)

Pressing the Conference key after each one

• Press the Begin soft key or the Conference key

to connect all parties together


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