Nexgrill 720-0001-R - Manual (Page 14)

TROUBLE SHOOTING
SPIDER AND INSECT WARNING!!!
Spiders and insects can nest in the burners of the
grill and cause the gas to flow from the front of the
burner. This is a very dangerous condition, which
can cause a fire to occur, thereby damaging the grill
and making it unsafe to operate.
WHEN TO LOOK FOR SPIDERS
You should inspect the burners at least once a year
or immediately after any of the following conditions
occur:
1. The smell of gas in conjunction with the burner
flames appearing yellow.
2. The grill does not reach temperature.
3. The grill heats unevenly.
4. The burners make popping noises.
BEFORE CALLING FOR SERVICE
If the grill does not function properly, use the
following checklist before contacting your dealer for
service.
CHECK LIST
PROBLEMS WHAT TO DO
Grill won’t light when the control
knob is turned to on. Check to see if the tank is empty.
Check burner ports for any blockage. Use soft wire brush to clear
plugged ports.
Check the gas orifice on the malfunctioning burner for an obstruction.
If orifice is blocked, Clean it with a needle or a thin wire. NEVER USE
A WOODEN PICK.
Burner flame is yellow or orange,
in conjunction with the odor of
gas. Call our customer service line 1-800-913-8999.
Low heat with knob in “HI”
position. Is the fuel hose bent or kinked?
Is the grill in a dusty area?
Is there adequate gas supply available?
If it is only one burner that appears low, does the orifice or burner
need cleaning?
Is the gas supply, or gas pressure low?
Is the grill being preheated for 15 minutes?
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