NEC 5800 - Manual (Page 8)

Technical support or warranty service ma y also be obtained b y
contacting your local NEC Corporation of America authorized
service pro vider.
When arranging for a hard ware repair, yo u will sp eak with a
trained technician. The technician will d etermine whether yo u
have a hard ware or software failure and then will provide yo u
with the appropriate service optio ns. If appropriate, yo u will
be given instructio ns o n ho w to return yo ur CRU part in a
NECAM supplied bo x. You may be given a reference numb er
that yo u should retain for yo ur record s.
If NECAM authorizes o n-site service for yo ur repair, a
qualified technician will arrive at yo ur site the Next B usiness
Day fro m the time o f disp atch. If yo u are located o utsid e o f a
service co verage area, travel charges will be applied.
All parts or systems returned to NECAM must be acco mp anied
with an RMA (Return Material Authorizatio n) number. To
obtain an RMA number for product return, please contact the
A1160 Enterprise Server Custo mer Support line at: 1-877 -
NEC-0064.
NEC Corporatio n o f America may require that yo u provide the
original b ill of sale or receipt as proo f o f p urchase in order to
obtain warranty service. Please retain such proof o f p urchase
with yo ur records.
Limitation of Damages and Implied Warranties
NEC Corporatio n o f America's sole liab ility for any defective
product is limited to the repair or replacement o f the product
at o ur optio n. NEC Corporatio n o f America shall not be liable
for:
1. Damage to other property caused b y any defects in this
product, damages based upon inco nvenience, lo ss o f use o f
the product, loss o f time or data, co mmercial lo ss; or
2. Any o ther damages o f any kind.
NEC CO RPORATIO N O F AM ERICA M AKES NO OTH ER
EXPRESS WARRANTY WITH RESPECT TO THIS
PRODUCT. ANY IM PLIED WARRANTIES, INCLUDING
BUT NO T LIM ITED TO ANY IM PLIED WARRANTY OF
M ERCHANTABILITY OR FITNESS, ARE LIM ITED IN
DURATIO N TO TH E TERM OF TH E EXPRESS
WARRANTY STATED HEREIN. LIABILITY FOR
CONSEQUENTIAL O R INCIDENTAL DAM AGES UNDER
ANY WARRANTIES IS EXCLUDED TO TH E EXTENT
PERM ITTED BY LAW.