Integration with tickets, Integration with tickets -2, Device integration -2 – NEC NDA-31135 User Manual

Page 34: N from the cable management, Figure 7-1

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7-2 Integration with other Modules of Application Suite

Expense Management Cable Managment Module User Guide - Revision 1

Figure 7-1 Device Integration

Integration with Tickets

In the Ticket dialog box of the Help Desk module, if the field

Extension/Resource matches an extension in the Cable Management

Module, then:
• A cable information link on the Ticket dialog box enables you to access

the Cable dialog box directly from the Ticket.

• The information displayed in the fields Building, Room, Floor, Pair,

and Jack are taken from the cable management.

Figure 7-2

provides

an example.

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