Nortel Networks NN46110-602 User Manual

Page 185

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Appendix C System messages 185

Nortel VPN Router Troubleshooting

xxx xxx being referenced by xxx

Description: The LDAP entry is referenced by another LDAP entry (for example,
a filter set referenced by a User Group or Branch Office Connection).

Action: Remove all references to the LDAP entry in question, then delete the
entry.

Session: xxx uid invalid—authentication failed

Description: The given IPsec hashed UID is not found in the LDAP database.
This occurs if the UID typed in at the client is invalid or the account no longer
exists.

Action: Make sure the correct UID was typed at the client and make sure the
account is valid.

Session: xxx[xxx] invalid uid—authentication failed

Description: The given group UID is not found in the LDAP database, or the UID
is found under a group account and this is not a group login. This error occurs if
the UID is mistyped at the client or the account no longer exists.

Action: Make sure the correct UID was typed at the client and make sure the
account is valid.

Session: xxx[xxx] session rejected—system is initializing

Description: The VPN Router rejected an incoming request because it is still
initializing.

Action: Wait a short time to make sure that the VPN Router is initialized, then try
again.

Session: xxx[xxx] session rejected—system is shutting down

Description: The VPN Router rejected an incoming request because it is shutting
down.

Action: Wait for the VPN Router to restart, then try again.

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