Remote Technologies IR-PRO T3 - Manual (Page 31)

T3 Universal System Controller
24
If you are having a problem with hardware, please note the
equipment in your system, a description of the problem, and any
troubleshooting you have already tried.
If you are having a problem with software, please note what
version you have installed, the operating system on your PC, a
description of the problem, and any troubleshooting you have
already tried.
If you are calling about a software or programming question or
problem, please be at you computer when you place your call.
This will considerably speed up the troubleshooting process.
For Technical Support or assistance with your RTI product,
contact RTI at:
(952) 253-3137
[email protected]
www.rticorp.com/support
For questions regarding Service or Repair of your RTI product,
contact RTI at:
(952) 253-3136
[email protected]
www.rticorp.com/service
Please do not return products to RTI without return authorization.