Troubleshooting guide – Razor E500S User Manual

Page 8

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7

TROUBLESHOOTING GUIDE

Scooter does not run

Scooter was running but

suddenly stopped

Short run time (less than

30 minutes per charge)

Scooter runs sluggishly

Problem

Possible Cause

Solution

Undercharged battery

Charger is not working

Loose wires or connectors

Burned out fuse

Motor or electrical switch

damage

Undercharged battery

Battery is old and will not accept

full charge

Brake not adjusted properly

Driving conditions are too

stressful

Tires are not properly inflated

Scooter is overloaded

Brake rotor is dragging on pads

Brake not adjusted properly

Charge the battery. A new battery should have been charged for at

least 12 hours before using the scooter for the first time and up to 8

hours after each subsequent use.

Check all connectors. Make sure the charger connector is tightly
plugged into the charging port, and that the charger is plugged into
the wall.

Make sure power flow to the wall outlet is on.

You may check to see if your charger is working by using a volt meter

or asking your local Razor authorized service center to test your

charger for you.

Check all wires and connectors to make sure they are tight.

The fuse will burn out and automatically shut off the power if the

motor is overloaded.

An excessive overload, such as too heavy a rider or too steep a hill,

could cause the motor to overheat. Replace the fuse with a new one

of equal amperage. Correct the conditions that caused the fuse to

burn out and avoid repeatedly burning out fuse.

Contact your local Razor authorized service center for diagnosis and

repair.

Charge the battery. A new battery should have been charged for at

least 12 hours before using the scooter for the first time and up to 8

hours after each subsequent use.

Check all wires and connectors. Make sure the battery connector is

tightly plugged into the charger connector, and that the charger is

plugged into the wall.

Make sure power flow to the wall outlet is on.

Even with proper care, a rechargeable battery does not last forever.

Average battery life is 1 to 2 years depending on scooter use and

conditions. Replace only with a Razor replacement battery.

Refer to adjusting the brake instructions on page 4.

Use only on solid, flat clean and dry surfaces such as pavement or

level ground.

The tires are inflated when shipped, but they invariably will lose some

pressure between the point of manufacturing and your purchase.

Refer to instructions on page 5 of this manual to properly inflate tires.

Make sure you do not overload the scooter by allowing more than

one rider at a time, exceeding the 220 lb. maximum weight limit,

going up a hill or towing objects behind the scooter. If the scooter

is overloaded, the circuit breaker may trip and shut off power to the

motor. Correct the driving conditions that caused the overload, wait

a few seconds, and then push the breaker to reset the circuit. Avoid

repeatedly tripping the circuit breaker.

Use your fingers to twist the caliper adjuster in either direction until

rotor is centered between pads.

Refer to adjusting the brake instructions on page 4.

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