Rheem Gas Heavy Duty Water Heater Models 265 Litre and 275 Litre - Manual (Page 12)

SAVE A SERVICE CALL
12
WATER HEATER NOT OPERATING
The ignition system may have ‘locked out’. To reset the water heater, switch
the electrical supply off at the isolating switch, wait ten seconds then switch on
again. If the water heater fails to light, phone your nearest Rheem Service
Department or Accredited Service Agent to arrange for an inspection.
DIAGNOSTIC FEATURES OF ELECTRONIC THERMOSTAT
This water heater incorporates an electronic thermostat. In the event of a fault
occurring a 2-digit code will be displayed on the thermostat LED to diagnose
the fault.
Code Fault
AL
Temperature below the minimum set point (60ºC).
Refer to
“Electronic Thermostat” on page 8.
AH
Temperature above the maximum set point (82ºC).
Refer to
“Electronic Thermostat” on page 8.
EE Memory error
E1 Temperature sensor failure
In the event of an “AL” fault, an attempt should be made to reset the electronic
control if the burner is not already alight (refer to
“Water Heater Not Operating”
on page 12).
All other fault conditions should be attended to by your nearest Rheem Service
Department or Accredited Service Agent.
BURNER WILL NOT LIGHT
•
Is the fan in the air duct (631 275 model only) operating continuously?
Ensure the front cover is securely in position. Switch off the electrical supply
at the isolating switch, wait 30 seconds and then switch the electrical supply
on again. Phone your nearest Rheem Service Department or Accredited
Service Agent to arrange for an inspection if the water heater burner fails to
light.
•
Is there gas to the water heater?
Check the gas isolation valve on the gas supply line is open.
•
Is there a normal gas supply to the rest of the premises?
Try lighting another gas appliance. If there is no gas call your gas provider.
•
Is the ignition system ‘locked out’?
Try resetting the water heater. Refer to
“Water Heater Not Operating” on
page 12.